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Small Business Cybersecurity in a Post-COVID World

COVID-19 has forced companies large and small to rapidly retool the way they do business, with even the smallest businesses making remote work arrangements for employees. But while the pandemic has inspired an unprecedented surge of cyber attacks, including a heap of new security challenges for business, many small companies aren’t rewriting cyber security policies or implementing new security measures at the same rate as larger companies, and it seems the smaller the company, the fewer the changes.

With the economy beginning to contract, many small businesses may be struggling to find the funds or staff to address evolving cybersecurity concerns. Small businesses already make up 43 percent of cyber crime targets in the U.S., and in 2019, data breaches cost small businesses an average of $200,000, with 60 percent of those attacked going out of business within six months.

Improving cyber security might cost some money, but it’ll surely be worth keeping your business afloat — and it might even be cheaper than the cost of a data breach. Protecting yourself is often as simple as implementing a few smart policies, and using the right security tools.

Update Your Policies to Address the Realities of Remote Work

If you have employees working remotely during the crisis, you need to implement some policies that acknowledge the unique security risks of working from home. First of all, employees won’t be behind a company firewall, and might not have company security software running on their systems.

Require that employees access company data over a private network — anyone who doesn’t have access to a home network should be required to work onsite, where they can access a secure connection. Public connections, like those in coffee shops or libraries, might not be available anyway, and if they are, they’re not safe — hackers can jump on them to access your data. Clarify that employees shouldn’t save company data to their personal devices, including storage like flash drives, personal cloud storage, or personal email. All of these are insecure places to store data.

Use the Right Tools

Software solutions are available to give you and your employees the tools you need to stay secure while working in a challenging situation. Employees can use a Virtual Private Network (VPN) to access your company’s internal network and even use a virtual desktop there, which provides both storage solutions and an extra layer of security.

Employees will also need endpoint security, including anti-malware protection and firewall protection. Advanced threat protection will include security for endpoints and other network devices and email, as well as malware protection. The best advanced threat protection offers real-time monitoring to catch breaches and other attacks before they do too much damage.

Train Your Employees

Of course, employees will need regular security check-ins to make sure their security features are optimized. However, they’ll also need additional training in cybersecurity, especially as everyone is on-edge and stressed-out at the moment — in other words, employees are more likely than ever before to be in the perfect state of mind to fall for a phishing email or other social engineering tactic. Regular training, even if it’s just videos and online quizzes, will help keep employees on their toes, and will maybe help you single out individuals who need further attention.

Supply Devices

If you can, it’s safest to supply your employees the devices they need to work from home. It’s more fair to the employees, who may otherwise have to use old or underpowered equipment, or scramble to come up with what they need on their own. But it’s not just about fairness — you have much more control over what happens on company devices, and you can, at least in theory, keep employees from using them for personal stuff. This can help keep hackers from compromising your company data, since you don’t know what emails your employees are answering in their downtime, or which questionable websites they might be visiting. Their personal devices could already be compromised.

The COVID-19 pandemic has been dangerous in all kinds of ways, some more predictable than others. Make sure your company is aware of the dangers COVID-19 poses for your cyber security, so you protect yourself on every front.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from smallbiztechnology.com  SOURCE

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How to avoid a spear-phishing attack. 4 tips to keep you safe from timeless scams.

The hacker’s message is urgent and aimed directly at you. We’ll teach you how to keep from getting duped.

Everyone has access to something a hacker wants. To get it, hackers might aim a targeted attack right at you. The goal might be stealing customer data that’s useful for identity theft, your company’s intellectual property or even your personal income data. The latter could help hackers steal your tax refund or file for unemployment benefits in your name.

Targeted attacks, also called spear-phishing, aim to trick you into handing over login credentials or downloading malicious software. That’s what happened at Twitter in July, where the company says hackers targeted employees on their phones. Spear-phishing attacks also often take place over email. Hackers usually send targets an “urgent” message and include credible-sounding information specific to you, like something that could have come from your own tax return, social media account or credit card bill. These scams aim to override any red flags you might notice about the email with details that make the sender sound legitimate.

Despite corporate training and stern warnings to be careful who you give your password to, people do fall for these tricks. In addition to the Twitter fiasco, there was the release of Hillary Clinton campaign chair John Podesta’s emails, including his technique for making risotto (hint: keep stirring!). Podesta reportedly entered his personal username and password into a fake form designed by hackers specifically to capture his credentials.

Another consequence of falling for a spear-phishing scam could be downloading malicious software, like ransomware. You could also be convinced to wire money to a cybercriminal’s account. So how do you avoid falling for a spear-phishing scam? By taking these security habits to heart.

Know the basic signs of phishing scams

Phishing emails, texts and phone calls try to trick you into visiting a malicious website, handing over a password or downloading a file. This works in email attacks because people often spend the whole day at work clicking on links and downloading files as part of their jobs. Hackers know this and try to take advantage of your propensity to click without thinking.

Despite corporate training and stern warnings to be careful who you give your password to, people do fall for these tricks. In addition to the Twitter fiasco, there was the release of Hillary Clinton campaign chair John Podesta’s emails, including his technique for making risotto (hint: keep stirring!). Podesta reportedly entered his personal username and password into a fake form designed by hackers specifically to capture his credentials.

Another consequence of falling for a spear-phishing scam could be downloading malicious software, like ransomware. You could also be convinced to wire money to a cybercriminal’s account. So how do you avoid falling for a spear-phishing scam? By taking these security habits to heart.

Know the basic signs of phishing scams

Phishing emails, texts and phone calls try to trick you into visiting a malicious website, handing over a password or downloading a file. This works in email attacks because people often spend the whole day at work clicking on links and downloading files as part of their jobs. Hackers know this and try to take advantage of your propensity to click without thinking.

Despite corporate training and stern warnings to be careful who you give your password to, people do fall for these tricks. In addition to the Twitter fiasco, there was the release of Hillary Clinton campaign chair John Podesta’s emails, including his technique for making risotto (hint: keep stirring!). Podesta reportedly entered his personal username and password into a fake form designed by hackers specifically to capture his credentials.

Another consequence of falling for a spear-phishing scam could be downloading malicious software, like ransomware. You could also be convinced to wire money to a cybercriminal’s account. So how do you avoid falling for a spear-phishing scam? By taking these security habits to heart.

Know the basic signs of phishing scams

Phishing emails, texts and phone calls try to trick you into visiting a malicious website, handing over a password or downloading a file. This works in email attacks because people often spend the whole day at work clicking on links and downloading files as part of their jobs. Hackers know this and try to take advantage of your propensity to click without thinking.

Because spear-phishing scams can be so tricky, there’s an extra layer of caution you should apply before acting on a request that comes over email or the phone. The most important of these extra steps: guard your password. Never follow a link from your email to a website and then enter your account password. Never give your password to anyone over the phone.

Banks, email providers and social media platforms often make it policy to never ask for your password in an email or phone call. Instead, you can go to the company’s website in your browser and log in there. You can also dial back to the company’s call customer service department to see if the request is legit. Most financial institutions, like your bank, will send secure messages through a separate inbox you can access only after you’ve logged onto the website.

Beat phishing by calling the sender

If someone sends you something “important” to download, asks you to reset your account passwords or requests that you send a money order from company accounts, call the sender of the message — like your boss, your bank or other financial institution, or the IRS — and make sure they really sent it to you.

If the request came by phone call, you can still pause and double check. For example, if someone says they’re calling from your bank, you can tell the caller you’re going to hang up and call back on the company’s main customer service line.

A phishing message will often try to make the request seem incredibly urgent, so you might not feel inclined to add an extra step by calling the sender to double-check. For example, an email might say that your account has been compromised and you need to reset your password ASAP, or that your account will expire unless you act by the end of the day.

Because spear-phishing scams can be so tricky, there’s an extra layer of caution you should apply before acting on a request that comes over email or the phone. The most important of these extra steps: guard your password. Never follow a link from your email to a website and then enter your account password. Never give your password to anyone over the phone.

Banks, email providers and social media platforms often make it policy to never ask for your password in an email or phone call. Instead, you can go to the company’s website in your browser and log in there. You can also dial back to the company’s call customer service department to see if the request is legit. Most financial institutions, like your bank, will send secure messages through a separate inbox you can access only after you’ve logged onto the website.

Beat phishing by calling the sender

If someone sends you something “important” to download, asks you to reset your account passwords or requests that you send a money order from company accounts, call the sender of the message — like your boss, your bank or other financial institution, or the IRS — and make sure they really sent it to you.

If the request came by phone call, you can still pause and double check. For example, if someone says they’re calling from your bank, you can tell the caller you’re going to hang up and call back on the company’s main customer service line.

A phishing message will often try to make the request seem incredibly urgent, so you might not feel inclined to add an extra step by calling the sender to double-check. For example, an email might say that your account has been compromised and you need to reset your password ASAP, or that your account will expire unless you act by the end of the day.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from CNET.com  SOURCE

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Get a faster Windows 10 PC with these tips

Is your computer taking a lot of time to perform tasks it used to finish within seconds? Just because your unit is slowing down doesn’t mean you’ll need to spend hundreds of dollars on a replacement. We’ve compiled four ways to speed up your Windows 10 computer for free:

Prevent programs from launching at startup

Windows makes certain programs readily available by loading them at startup. While Microsoft likely has good intentions for doing this, this auto-launch feature slows down your computer. To fix this issue, you’ll need to adjust your settings.

Open the Task Manager by pressing Ctrl+Shift+Esc to see the programs that launch during startup. On the startup tab, you can easily disable any programs you don’t want launching at startup, such as media players and optional accessories that don’t have to be active all the time. But to be on the safe side, keep essential apps, such as antivirus software, enabled.

Get rid of useless applications

Having too many programs installed on your computer uses up valuable memory and hard disk space. This slows down your computer and makes the machine work harder than necessary. Quickly uninstall programs you don’t need by following these steps:

  • Tap the Windows key on your keyboard and type “Add or remove programs” (this will show you all the apps stored in your computer).
  • A link to the system settings will appear. Click on the link.
  • Select the program/s you no longer want, and click Uninstall.

Once you do this, you’ll then be guided through several steps to complete the uninstallation process.

Organize your disks

It’s important to regularly clean out your computer of data you don’t need. Thankfully, Microsoft’s Disk Cleanup tool makes it easy to do so.

To find the tool, tap on the Windows button on your keyboard and type “Disk Cleanup.” If you click on the link, the tool will automatically find files that take up too much memory space, such as temporary Internet and system memory dump files. Just click OK to send these files to your Recycle Bin.

Turn off apps running in the background

You may not know it, but there are a lot of programs running in the background as you use your computer. Microsoft enabled their native universal apps to do this so you can quickly access their features. However, this also slows down your CPU. Disabling them will reduce the burden on your computer and speed it up.

To find out what programs are running in the background, press the Windows button on your keyboard and type “Background apps.” Find the programs you don’t need running and toggle the On-Off button.

By following these four steps, you’ll see a noticeable difference in the speed of your PC. If you want to learn how to optimize your Windows system further or need assistance with your other Microsoft products, give us a call.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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Protect your Mac from these threats

Through the years, Apple products have shown resistance to different kinds of malware that Microsoft computers weren’t able to dodge. This, however, does not mean that Macs are invulnerable. Here are some threats you should watch out for to keep your Mac protected.

What are the threats that can affect your Mac?

There are several general virus types that hit Apple products, and their effects can range from merely annoying to downright destructive.

1. Adware – Adware are unwanted programs that bombard users with pop-up advertisements. Some malicious adware piggyback spyware onto their deployment protocols, which can record your typing habits with keyloggers and keyboard sniffers, as well as monitor your browsing behavior.

2. Sniffers – Sniffers are usually designed to detect certain words on a webpage and in a person’s typing pattern in order to trigger the keylogger. For instance, when you type your password, sniffers can activate the keylogger to copy the information you type and steal your login details.

3. Trojan horses – Trojan horses can infect both Macs and PCs, and they are often deployed through fake software installers or unsecured updates. They parade as legitimate software that actually contains a nasty surprise once installed. A notorious Trojan horse for Macs is the MacDownloader, which attempts to steal personal data stored in Apple Keychain.

4. Macro viruses – Macro viruses attack computers by running an executory code that could take screenshots, format hard drives, corrupt files, deliver more malware, and access webcams and mics. They are triggered when a user opens an infected macros-enabled file, hence the name.

5. Ransomware – Macs held off ransomware for a while, but nowadays, even they can be vulnerable to it. KeRanger was one of the first big ransomware outbreaks for Macs. After remotely encrypting the computer and hibernating for three days, KeRanger would issue a .txt file containing instructions for decryption in return for one bitcoin.

Does your Mac have a virus?

Now that you know what kinds of viruses and malware your macOS could be affected with, here are some ways to tell if your Mac is infected with one:

1. Pop-up ads – If you’re seeing more pop-ups on your computer than usual, your computer probably infected. An unusual amount of banner ads and pop-ups may mean that your computer is due for an update and/or a virus scan.

2. Slowness – Mac users fear one thing above all: the spinning wheel of death. This little rainbow-colored spinning cursor wheel indicates that the computer is having trouble processing at usual speeds. This slowness can often be caused by overwhelming requests from simultaneous processes — likely of dubious origin — running in the background.

3. Browser issues – Viruses sometimes do weird things to Safari or Firefox such as change its homepage or redirect a preset landing page to a site you’ve never seen before. If your browser starts behaving oddly, crashes regularly, or is often unresponsive, your Mac might have a virus.

Computer security is a matter of importance no matter what operating system you use. Reach out to our experts for an assessment of your network today.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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How MSPs are helping businesses navigate the challenges of COVID-19

IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual.

Providing infrastructure and service desk capabilities

In today’s digital work landscape, MSPs are keeping their noses to the grindstone to fulfill customer demands and help keep businesses running. While many small companies have taken the first step of transitioning to remote work, they still need help managing the logistics.

Right now, MSPs are providing customers with IT infrastructures and taking on a host of network tasks, including configuring hardware, establishing remote connections, and managing backup and storage options, among other activities. These all help to ensure that company networks are reliable enough to facilitate a remote workforce.

MSPs are also offering service desk capabilities, providing companies with a centralized resource for employees, customers, and business partners to answer questions, troubleshoot problems, and facilitate solutions. Appropriate and timely support is crucial, especially in times of great uncertainty.

Simplifying cloud adoption

Cloud solutions are ideal if IT environments must be quickly modified to meet changing demands or difficulties, which is why MSPs are now helping businesses leverage a variety of cloud technologies and even move their data and applications online.

And because cloud migration can get complex, many MSPs are also offering managed migration plans that help companies transition key workflows and processes to the cloud safely and efficiently.

Offering remote support where possible

The current travel restrictions and social distancing measures make work-related travel difficult and risky. And with highly distributed workforces, many companies would rather source local service technicians for break/fix assistance, cabling, and other IT solutions.

Partnering with MSPs ensures that systems and networks are protected all the time and critical support is provided within 24 hours. What’s even better is that some providers have technicians in different locations, making it easy to provide tools, resources, and support even in hard-to-reach areas.

Delivering flexible solutions

As business needs continue to shift, MSPs must move in lockstep and provide support wherever they can. Here are some other ways MSPs are helping their clients navigate these trying times:

Assisting with IT projects
Because of how broad and challenging IT projects can be, it’s not uncommon for companies to lack the right skills and resources to handle them. MSPs are helping them by providing the expertise and technologies needed to pursue these projects, allowing companies to keep moving forward.

Foregoing long-term contracts
Some companies need IT support and services but can’t afford to commit to long-term contracts. Similarly, some want to augment their IT only for the duration of the COVID-19 pandemic. What’s great is many MSPs are providing flexible IT solutions, giving customers all the services and support they need, when they need them.

Offering faster response times
Especially now that downtime could likely spell the end of a business, companies seek quick turnaround times. Since MSPs typically offer 24/7 support and tout specialists with a wide range of experience and knowledge, they can proactively address issues and ensure that IT infrastructures are working as efficiently as possible.

Providing better customer service

As many businesses are still adjusting to the new normal, providing positive customer experiences will go a long way to earning trust and ensuring customer loyalty post-crisis. By being compassionate and empathetic to the situations of their customers, MSPs are showing companies that they’re navigating these trying times together.

Call our IT experts today to help configure the perfect remote work setup for your business.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

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The importance of having a Business Continuity Plan (BCP)

Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors. To prevent this from happening to you, you should have a BCP in place.
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What is a BCP?

A BCP is a predefined set of protocols on how your business should respond in the event of an emergency or natural disaster. It contains contingency plans for every aspect of your organization, including human resources, assets, and business processes.

Key threats to business continuity

Various types of threats can affect SMBs such as:

Natural disasters – These are natural phenomena such as storms, earthquakes, and wildfires.
Man-made disasters – These include cyberattacks, intentional sabotage, and human negligence.
Equipment and utility failures – These include unexpected power failure, internet downtime, and disruption of communication services.

How to build an effective BCP

If your organization does not have a BCP in place, now is a good time to put one together. These steps will help you formulate an effective BCP that will ensure your company keeps running even during a major crisis.

#1 Business impact analysis (BIA)
A BIA will help you determine how a disruption can affect your company’s current functions and processes, such as personnel, equipment, technology, and physical infrastructure. This step will help you calculate the potential financial and operational loss from each function and process affected.

#2 Recovery options
This step will help you identify key resources essential to returning your business to minimum operational levels. Some recovery options you can take include letting employees work from home or operating from a secondary location.

#3 Plan development
This step involves assembling your company’s continuity team, which will be responsible for developing and implementing your BCP.

#4 Testing and training
Once your BCP is in place, your continuity team needs to perform regular tests to identify gaps and make necessary changes to ensure the plan’s effectiveness. They also need to conduct regular training for your employees so everyone knows their respective roles when a disaster strikes.

Having a foolproof BCP is a great way to ensure your business can quickly bounce back after a major disaster. If you’re thinking about creating a BCP for your company but don’t know where to start, give us a call today.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

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Are your business printers protected against hacks?

When it comes to cybersecurity, you probably think of protecting computers, apps, or online databases first and printers last. Precisely because they’re overlooked in, printers can be exploited by hackers and used as a gateway to infiltrate your systems. Secure your networks against intruders by following these steps.

What makes business printers vulnerable to cyberattacks?

When assessing network security threats, companies primarily focus on servers and computers not only because they are the most exposed to external threats, but also because they get the bulk of cyberattacks. Printers are often at the bottom of the list since they are not prime targets. What’s more, their functions seem to be internal at first glance, as they don’t interact with external systems.

But it’s exactly because of their primary functions, namely printing and scanning, that make print devices perfect cybercriminal targets. Businesses run important documents such as tax forms, employee information, medical records, and financial statements through print devices, and hackers would definitely love to get their hands on them.

And they can — easily.

Network printers store previous print jobs in their hard drive, sometimes including those that have been canceled. If anyone accesses the printer — even remotely — they may be able to see those documents by hacking into the printer using a specialized tool.

Files can also be intercepted during wireless transmission, as modern printers can now be connected to the web. Not only can hackers exploit printers’ open network ports to view data, but they can also take over vulnerable printers and transmit their own data through the machine.

What can you do to protect your business printers?

Business printers should not be disregarded when planning a cybersecurity strategy. Keep your print devices secure by following these best practices:

  • Monitor your network continuously and promptly install printer software updates and patches. Printer manufacturers often release software support or updates, so regularly check for those.
  • Change the default password and administrator login credentials of printers with web management capabilities.
  • Only allow company-owned devices to connect to your printers.
  • Always connect to your printers using secure connections. Conversely, avoid accessing your printers through a public internet connection.
  • Restrict printer access by using a firewall.
  • If your wireless printer has the feature that requires users to enter a PIN before they can print documents, enable it to prevent unauthorized access.
  • If you don’t use your printer for fax and email, isolate your printer from your main company network and disable out-of-network printing.
  • If you handle classified data, do not connect your printer to any network. Instead, connect it directly to your computer using data cables, or print from a thumb drive.
  • Secure your printouts by enabling manual feed. This setting requires a user to manually input paper (or any material to be printed on), so there are reduced risks of the printed document getting stolen or being left in the printing area.

Another way to secure your printers is by partnering with an IT company that can take care of your printer-related worries. From thwarting attacks to reducing management costs to keeping your printer at optimal functionality, our experts can help.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

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Could telecommuting be the new norm?

Despite businesses’ reservations, remote working comes with numerous benefits, including lower overhead expenses and improved productivity. And with the coronavirus pandemic forcing employees to work from home, this might just be the tipping point for remote work to become the norm.

Enforced flexibility

A pandemic is one of the most socially, economically, and politically disruptive events that could ever happen. Infections and fatalities constantly increase, business operations are shut down, and scientists race against time to find a cure.

Companies lucky enough to remain operational still face a significant challenge: maintaining business continuity. For most, the simplest way to achieve this is by moving their business resources online and adopting an effective remote work strategy.

With resilience and careful decision-making — as well as the right tools and processes — you might just find your employees more productive, less stressed out by work, and expressive as ever.

A wealth of benefits

Remote work offers several benefits for both employees and employers. In addition to saving time and eradicating commute-related stress, remote work can improve employee productivity. A number of studies reveal that the freedom to create a comfortable environment and schedule encourages employees to perform at their best.

At the same time, employers benefit from reduced overhead expenses while also having access to a wider pool of applicants. Because workplace flexibility is among the top considerations of many young job seekers, remote work arrangements would be right up their alley.

Employers can also hire outside of reasonable commuting distance, as employees won’t have to report to the office as frequently, if not at all. What’s more, mandatory daily attendance is going out of fashion — more businesses are now prioritizing performance over hours clocked in. Many prefer focusing on the quality of outputs rather than just keeping people in the office from 9 to 5.

Businesses reap great rewards for recognizing performance instead of just presence. This approach makes for more engaged, efficient, and satisfied employees, consequently creating a healthy and progressive company culture.

Encouraging development

Many businesses believe that a traditional office setup helps bring about better relationships and collaborations. However, data actually points out that interpersonal behavior and communication — not solely proximity — are the key drivers of trust and teamwork.

Traditional work arrangements also make it easier for managers to look after their employees — it’s easy to see who is and isn’t at their workstation during office hours. However, mandating work hours and location makes sense only for time-sensitive and location-dependent jobs like retail, manual labor, and healthcare, where employees need to be physically present.

Meanwhile, for knowledge workers whose jobs involve non-routine problem solving, an office cube isn’t always the most conducive environment for devising solutions and innovations. Sometimes, the best and most unique ideas come from exposure to the surroundings, people, and events outside the confines of an office.

Embracing change

Being forced to adopt a work from home policy in the face of a global crisis isn’t an ideal circumstance to test the waters. Full-time remote work doesn’t and won’t work for all businesses. But this shouldn’t stop you from accomplishing projects and sustaining productivity and efficiency. Leverage your resources to help you weather the storm and emerge stronger than before.

Though we have yet to see if remote work is here to stay, it’s currently a nonnegotiable aspect of the corporate setup, and we should learn how to make the most out of it.

Having a strong strategy in place and the right tools and equipment are crucial to ensure effective communication, collaboration, and management. Our experts can help you configure the perfect remote working setup for your business.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

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Cybersecurity tips for working remotely

Remote work policies have become a necessity not just because of the current coronavirus crisis, but also for the ways they improve a company’s bottom line and efficiency. Yet despite remote work’s benefits, it leaves you and your company exposed to online scams and other cybersecurity threats. To defend your company and your remote workers, make sure to heed the following tips.

Fortify user accounts

When everyone is working remotely, user accounts must be properly secured. One way to achieve this is by setting at least 12-character long passwords with numbers and special characters mixed in to make them more difficult to guess. More importantly, these passwords must be unique to each account, to minimize the damage if hackers do manage to compromise one set of credentials. If you find it difficult to generate and remember login details for all your accounts, consider password managers like LastPass, Dashlane, and Keeper.

To further strengthen your accounts, however, you’ll also need to enable multifactor authentication (MFA). This adds another layer of identity verification — like fingerprint scans or one-time activation codes generated by SMS — to make it more difficult for cybercriminals to hijack your accounts.

Use a virtual private network (VPN)

VPNs are primarily known for circumventing geographic restrictions on location-specific websites and streaming services, but they’re also a crucial tool for remote workers. A reliable VPN creates secure connections between devices and networks by encrypting internet traffic. This hides web activity from prying eyes, protecting your employees’ online privacy, and mitigating the risk of hackers stealing company information.

Patch your software regularly

Although installing software updates can be a major nuisance, they cover critical weaknesses and protect your systems from the latest threats. Most apps now offer an automatic update feature so you don’t have to manually patch your software.

Another option for your business is patch management software. These track patches on employee devices and distribute the most recent updates on a company-wide scale.

Set up firewalls and antivirus software

Make sure to enable firewalls in your operating systems and hardware. These provide a strong layer of protection between your device and the internet, preventing malicious programs and other network threats from reaching your device. Your managed IT services provider (MSP) may also provide third-party firewalls in case your computers don’t have any built in by default.

In addition to firewalls, you’ll also want to implement antivirus software to detect and remove any malicious programs that do manage to find their way onto your device. Just remember to constantly update the software so it can effectively detect the newest malware.

Secure home routers

Home Wi-Fi routers are not as thoroughly secured as their business counterparts so take extra precautions to safeguard them. For starters, change your router password as soon as possible because hackers can easily break into them once they know the router model. You should also install the latest firmware updates to eliminate any security vulnerabilities.

Finally, check whether your router has Wi-Fi Protected Access 2 (WPA2) encryption settings to secure inbound and outbound traffic. If your router doesn’t have this setting, you’re overdue for an upgrade.

Back up your data

Important files must be backed up regularly in the cloud and your external hard drive. This way, you’ll always have a copy of your files in case of a major data loss incident like ransomware or a power outage.

Watch out for online scams

The biggest threat remote workers face is online scams. Phishing emails may entice you with free coronavirus test kits in exchange for personal information. Some cybercriminals may even masquerade as legitimate companies, CEOs, or friends to trick you into clicking on dangerous links and attachments.

To avoid these threats, you must be critical of everything you see online. Look for any suspicious links and attachments, grammatical errors in the email body, and misspelled email addresses. Plus, never give out sensitive information to an unsolicited email, text message, or phone call.

Working from home poses many cybersecurity challenges for businesses, but you don’t have to address them alone. If you need guidance with setting up firewalls, avoiding scams, and even enabling MFA, we can provide the IT support you need in this difficult time.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

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Work remotely, effectively with Microsoft Teams

With the COVID-19 pandemic forcing employees to work from home, you and your staff can take advantage of Microsoft Teams to stay productive. Microsoft recently enhanced this already powerful tool’s capabilities, making it easier for more people to take advantage of its advanced features.

What is Microsoft Teams?

Microsoft Teams combines workplace chat, video conferencing, and file storage and collaboration. It also has extensions that integrate with third-party apps, even those not made by Microsoft. As a unified communication and collaboration platform, Teams is like combining Slack, Google Drive, and Zoom into a single app.

How do you get Microsoft Teams?

If you have an Office 365 license, then you can readily access Microsoft Teams. But that’s not the only way to access and take advantage of the platform.

Individual users can use their work or school email address to sign up through this link. You will automatically receive a license valid until January 2021. This license lets you take advantage of chat, screen sharing and recording, video meetings with up to 250 participants, and Live Events for up to 10,000 participants.

If you have a Gmail or Outlook email address, you can sign up for the freemium version by clicking on this link. This version supports chat as well as group and one-on-one audio or video calling. It also gives you 10 GB of team file storage and 2 GB of personal file storage.

The previous freemium version used to have various limits on users, but Microsoft opted to lift these restrictions on March 10. Another notable change is the inclusion of meetings requests, which Microsoft has committed to include in the freemium version in the future.

Microsoft also offers assistance to IT professionals looking to roll out Teams for their company. Microsoft offers a free Office 365 E1 for six months. All you have to do is to contact your Microsoft partner or sales representative.

If you work in the education sector , Microsoft recommends getting Office 365 A1, a free version specially created for educational institutions. This version is available for students, teachers, and administrative staff.

How does Microsoft Teams remain at peak performance during the crisis?

The sudden increase in remote workers is sure to put a lot of pressure on many platforms, but Microsoft Teams is more than prepared to handle the load. In particular, it is designed to anticipate problems on three core aspects:

  • Systems during a sudden surge in usage
  • Location during an area-specific event, such as a hurricane
  • People during an event that affects users, such as COVID-19

To address problems in these aspects, Microsoft implements what is called an Active/Active Design. This means that the system uses multiple instances in response to user request or input. These instances run in different datacenters, which means that an event that affects one cannot affect the others. This enables the system to isolate problems and resolve them without affecting performance.

Microsoft Teams offers a great opportunity for companies to remain productive in spite of the COVID-19 pandemic. If you want to get started or understand how you can take full advantage of its functionalities, just give us a call.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

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