If you think your email is safe from hackers, think again. A lack of sufficient email security protocols can lead to data theft, unauthorized access to sensitive information, and successful malware attacks. Here are some tips to secure your email account from unwanted intruders and the many troubles that come with them.

Use separate email accounts

Most people use a single email account for all their needs. As a result, information from websites, newsletters, shopping deals, and messages from work gets sent to one inbox. But what happens when someone breaks into it? There’s a good chance they could gain access to all the stored information and use them in fraudulent dealings.
Having at least two separate email accounts will not only boost your security, but it will also increase your productivity. You can have a personal account to communicate with your friends and family, and a professional email account solely for work-related tasks.

Set strong passwords

Some email users often overlook the importance of having strong email account passwords. You might be surprised to learn that email passwords like “123456,” “qwerty,” and “password” are still the most common around. For the sake of security, set longer passwords or passphrases that contain a good mix of upper- and lowercase letters, numbers, and special characters. Make sure these passwords are unique to that account to keep all your other password-protected accounts safe.
You should also consider enabling multifactor authentication (MFA). This creates an extra layer of security by requesting for another method to verify your identity, like a fingerprint scan or a temporary activation code sent to your mobile phone.

Beware of email scams

When you see a link in an email, don’t click on it unless you’ve assessed its authenticity. You never know where those links might lead you. Sometimes they are safe, but other times they can infect your computer with malware or send you to a compromised website.
It’s always good to know who the email message is coming from. If you’re expecting a file from your friend or family, then go ahead and open the attachment. However, emails coming from unknown sources or those that have strange account names such as “@amazon6753.com” are most likely to be email scams.
These types of attacks are known as phishing, and they can be remarkably clever. For example, cybercriminals may masquerade as high-profile companies like Amazon, Facebook, or Bank of America to catch their victims off guard. They create emails with a sense of urgency by claiming that there’s an issue with your account and that you should send them information or click on a link to “confirm” your personal details. This link will either install malware on your device or lead you to a fraudulent site.
Even if there was a genuine issue with your account, legitimate companies would never ask something so suspicious over email. If you get these messages, contact the company directly through a verified website or phone number — not the contact details on the email.

Monitor account activity

Periodically watch over your account activity. Make sure to limit access privileges to apps if you want to ensure maximum privacy and security. Also, check for any suspicious activities in your logs, such as unusual devices and IP addresses that have accessed your account. This indicates that hackers may have successfully broken into your account. If this is the case, sign out of all web sessions and change your password as soon as possible.

Encrypt emails and update your software

Email encryption ensures that any message you send won’t be intercepted and viewed by unauthorized users. Meanwhile, installing the latest updates for your anti-malware, firewalls, and email security software filters potential email scams and fixes any vulnerabilities hackers can exploit.
Protecting your email accounts from various threats can be a daunting process, but with the right support, it should be effortless. Talk to us today for all your cybersecurity needs.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from smallbiztechnology.com  SOURCE

Password Security

The National Institute of Standards and Technology (NIST) created many of the password best practices you probably loathe — using a combination of letters, numbers, and special characters. The NIST now says those guidelines were ill-advised and has changed its stance. Find out why and what this means for you.

The problem

The issue isn’t that the NIST advised people to create easy-to-crack passwords, but their previous advice inadvertently made people create weak passwords using predictable capitalization, special characters, and numbers, like “P@ssW0rd1.”

Such a password may seem secure, but the strings of characters and numbers could easily be compromised by hackers using common algorithms.

What’s more, the NIST also recommended that people change their passwords regularly, but did not specify how and when to change them. Since many people thought their passwords were already secure because they’ve included special characters in them, most only added or changed one character.

The NIST essentially forced everyone to use passwords that are hard for humans to remember but easy for a hacker’s algorithm to crack.

Eventually, the institution admitted that this can cause more problems than solutions. It has reversed its stance on organizational password management requirements, and is now recommending banishing forced periodic password changes and getting rid of complexity requirements.

The solution

Security consultant Frank Abagnale and Chief Hacking Officer for KnowBe4 Kevin Mitnick both see a future without passwords. Both security experts advise enterprises to implement multifactor authentication in login policies.

This requires a user to present two valid credentials aside from a password to gain access to an account. This could be a code sent to the account owner’s smartphone, a login prompt on a mobile device, or a facial or a fingerprint scan. This way, hackers’ login efforts are futile unless they fulfill the succeeding security requirements.

Moreover, Mitnick recommended implementing long passphrases of 25 characters or more, such as “recedemarmaladecrockplacate” or “cavalryfigurineunderdoneexalted.” These are much more difficult to guess and less prone to hacking. As for the frequency of changing passphrases, it will depend on a company’s risk tolerance.

Simply put, passwords should be longer and include nonsensical phrases and English words that make it almost impossible for an automated system to crack.

You should also enforce the following security solutions within your company:

  • Single sign-on – allows users to securely access multiple accounts with one set of credentials
  • Account monitoring tools – recognizes suspicious activity and locks out hackers

When it comes to security, ignorance is your business’s kryptonite. If you’d like to learn about what else you can do to remain secure, just give us a call.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

If you’re getting targeted with surprisingly relevant ads, there’s a chance your internet activity is being tracked and analyzed by market researchers. While this doesn’t bother most people, private browsing mode can offer you some protection against online marketers and data thieves.

What is private browsing?

Your web browser — whether it be Chrome, Edge, Firefox, Safari, or Opera — remembers the URLs of the sites you visit, cookies that track your activity, passwords you’ve used, and temporary files you’ve downloaded.

This can be convenient if you frequently visit certain pages, can’t remember your login details, or if you’re trying to recall a website you visited a few days ago. But if someone else uses or gains access to your computer, your most private (and embarrassing) internet activities are exposed for anyone to see.

With private browsing — also called Incognito Mode in Chrome and InPrivate Browsing in Edge — all the information listed above does not get recorded. In fact, all the websites and information you accessed in the private browsing session are immediately discarded without a trace as soon as you close the browser. This can come in handy when you’re using a public computer because you’re instantly logged out of all the accounts you accessed after closing the window.

Your cookies also won’t be tracked. In a normal browsing session, sites like Facebook will display highly targeted ads based on the sites and pages you’ve visited. But in private browsing mode, your internet activity can’t be tracked by marketing companies.

Another benefit of private browsing is that you can use it to log in to several accounts on the same site, which is useful if you need to log in to two different online accounts at the same time.

What are the limitations of private browsing?

Although private browsing does prevent your web browser from storing your data, it doesn’t stop anyone from snooping on your online activities in real time. If your computer is connected to the company network, system administrators can still track what you’re browsing, even if you’re in Incognito Mode.

Also, if spyware or keylogger malware is installed on your computer, hackers will still be able to see what you’re doing online. Even though private browsing has quite a few benefits, you shouldn’t solely depend on it for online privacy. Instead, you should use a virtual private network (VPN) when you go online. These encrypt your internet connection and prevent anyone from intercepting your data. And don’t forget to use a strong anti-malware program to scan your computer and keep spyware and other malicious web monitoring software at bay.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual.

Providing infrastructure and service desk capabilities

In today’s digital work landscape, MSPs are keeping their noses to the grindstone to fulfill customer demands and help keep businesses running. While many small companies have taken the first step of transitioning to remote work, they still need help managing the logistics.

Right now, MSPs are providing customers with IT infrastructures and taking on a host of network tasks, including configuring hardware, establishing remote connections, and managing backup and storage options, among other activities. These all help to ensure that company networks are reliable enough to facilitate a remote workforce.

MSPs are also offering service desk capabilities, providing companies with a centralized resource for employees, customers, and business partners to answer questions, troubleshoot problems, and facilitate solutions. Appropriate and timely support is crucial, especially in times of great uncertainty.

Simplifying cloud adoption

Cloud solutions are ideal if IT environments must be quickly modified to meet changing demands or difficulties, which is why MSPs are now helping businesses leverage a variety of cloud technologies and even move their data and applications online.

And because cloud migration can get complex, many MSPs are also offering managed migration plans that help companies transition key workflows and processes to the cloud safely and efficiently.

Offering remote support where possible

The current travel restrictions and social distancing measures make work-related travel difficult and risky. And with highly distributed workforces, many companies would rather source local service technicians for break/fix assistance, cabling, and other IT solutions.

Partnering with MSPs ensures that systems and networks are protected all the time and critical support is provided within 24 hours. What’s even better is that some providers have technicians in different locations, making it easy to provide tools, resources, and support even in hard-to-reach areas.

Delivering flexible solutions

As business needs continue to shift, MSPs must move in lockstep and provide support wherever they can. Here are some other ways MSPs are helping their clients navigate these trying times:

Assisting with IT projects
Because of how broad and challenging IT projects can be, it’s not uncommon for companies to lack the right skills and resources to handle them. MSPs are helping them by providing the expertise and technologies needed to pursue these projects, allowing companies to keep moving forward.

Foregoing long-term contracts
Some companies need IT support and services but can’t afford to commit to long-term contracts. Similarly, some want to augment their IT only for the duration of the COVID-19 pandemic. What’s great is many MSPs are providing flexible IT solutions, giving customers all the services and support they need, when they need them.

Offering faster response times
Especially now that downtime could likely spell the end of a business, companies seek quick turnaround times. Since MSPs typically offer 24/7 support and tout specialists with a wide range of experience and knowledge, they can proactively address issues and ensure that IT infrastructures are working as efficiently as possible.

Providing better customer service

As many businesses are still adjusting to the new normal, providing positive customer experiences will go a long way to earning trust and ensuring customer loyalty post-crisis. By being compassionate and empathetic to the situations of their customers, MSPs are showing companies that they’re navigating these trying times together.

Call our IT experts today to help configure the perfect remote work setup for your business.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

In the past couple of months, just about everyone has been forced to shift priorities. If you’re like many business owners, you are intently focused on pivoting your business to accommodate today’s “new normal.” In fact, you are probably investing so much of your time in trying to retain your customers and generate new cash flow that you barely have time to even think about cyber security.

The problem is that cybercriminals and hackers know there’s no better time to strike than during a global crisis. In fact, they’re probably working overtime to craft new malware while the rest of us are trying to manage how our lives have been turned upside down. While you are so focused on your business, these cyber thugs are finding new ways into your IT network so they can steal data and passwords, compromise your clients’ private information and even demand large ransoms.

Cybercrime is already on the rise and is expected to cause $6 trillion in damages by 2021! But, if history repeats itself, you can bet hackers are already out in full force right now. We’ve already seen how headlines are changing from stories about COVID-19 to accounts of a frenzy of cyber-attacks on corporations and small businesses.

Here are solutions you can implement during these crazy times to help protect your business data, money and productivity:

  • Be more suspicious of incoming e-mails.

Because people have been scared, confused and not really focused for a while now, it’s the perfect time for hackers to send e-mails with dangerous malware and viruses. You probably have received a bunch of COVID-19-focused emails. Always carefully inspect the e-mail and make sure you know the sender. There has already been a CDC-gov e-mail address out there that’s not legitimate and has spammed inboxes across the country.

Avoid clicking links in the e-mail unless it’s clear where they go. And you should never download an attachment unless you know who sent it and what it is. Communicate these safeguards to everyone on your team, especially if they are working from home.

  • Ensure your work-from-home computers are secure.

Another reason to expect a rise in cyber-attacks during these times is the dramatic increase in employees working from home. Far too many employers won’t think about security as their team starts working at the kitchen table. That’s a dangerous precedent.

First, make sure your employees and contractors are not using their home computers or devices when working. Second, ensure your work-at home computers have a firewall that’s turned on. Finally, your network and data are not truly secure unless your employees utilize a virtual private network (VPN). If you need help in arranging or improving your new work-from-home environment, we would be happy to get your entire team set up. Our goal is always to help your business to thrive with greater cyber security and superior technology that improves efficiency.

  • Improve your password strategy.

During crises like this one, your passwords could mean the difference between spending your time working to grow your business and trying to recoup finances and private data that’s been hacked. Make a point now to reevaluate your passwords and direct your team to create stronger passwords.

Also, while it’s so convenient to save your passwords in your web browser, it also lessens your security. Because web browsers simply require their own password or PIN to access saved passwords, a skilled hacker can bypass this hurdle. Once they access your saved passwords, they can steal as much as they want – credit card information, customers’ private data and more!

Instead, you should consider a password manager to keep all of your passwords in one place. These password managers feature robust security.

You, your team and your family have enough to concern yourselves with at the moment. There’s no need to invite in more problems by letting your computer and network security slide during these times.

While this coronavirus scare has negatively affected countless businesses, we are proud to say we are open and continuously servicing our customers. If you need additional security advice or would like to have a consultation to discuss how to keep your data safe or how we can help you work more effectively, simply connect with us today.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

Even before COVID-19, remote working was already quickly becoming the new normal. It took a pandemic to tip the scale, and now most jobs are being done from home. But it’s not always a smooth ride. There are many things that can cause productivity dips, one of them being limited internet bandwidth. How much bandwidth do you need to be able to work from home without lags or interruptions?

What is bandwidth?

Bandwidth refers to the maximum data transfer rate possible in a network or internet connection. It indicates the amount of data that can be sent over a connection in a given amount of time, and is usually expressed in bits per second (bps) or bytes per second (Bps).

Imagine two computers with the same internet speed at 100 megabit per second (Mbps): the first computer only has a 50 Mbps bandwidth, while the second one has 100 Mbps. If they were to download the same 500 Megabit (Mb) file, the first computer would be able to do it in 10 seconds, while the second one could do it in just five.

This is because the first computer’s bandwidth is capped at 50 Mbps — even if the internet was fast, the limit of transfer would still be low. Therefore, the higher the bandwidth, the more data can be sent over a connection, contributing to faster uploads and downloads, and overall better internet experience.

How much bandwidth do you need for remote working?

The answer to this question isn’t clear cut. The biggest considerations are the type of work that you do and the apps that you use. If your job mostly consists of sending emails, editing and writing on Google Docs, and communicating on Slack, then you can do your job with ease even with a low bandwidth. On the other hand, if you frequently attend meetings through video calls, then you’d definitely need a plan with higher bandwidth.

Once you have a clear picture of how much data you send and receive on an average work day, you can start looking for plans that can support your needs. And while you definitely don’t need to conduct virtual meetings in 4K quality, you also won’t want your clients and colleagues to appear pixelated during a meeting. Neither would you want a session that gets choppy or cut off mid-conversation.

Here are the minimum requirements for the most common video chat apps used by remote workers today:

For 1:1 video calling:

    • 600 Kbps (up/down) for high-quality video
    • 1.2 Mbps (up/down) for 720p HD video
    • Receiving 1080p HD video requires 1.8 Mbps (up/down)
    • Sending 1080p HD video requires 1.8 Mbps (up/down)

For group video calling:

    • 800 Kbps/1.0 Mbps (up/down) for high-quality video
    • For 720p HD video: 1.5 Mbps (up/down)
    • Receiving 1080p HD video requires 2.5 Mbps (up/down)
    • Sending 1080p HD video requires 3.0 Mbps (up/down)

HD video quality  

    • Outbound signals must always meet a 3.2 Mbps bandwidth requirement.
    • Inbound signals: 2.6 Mbps with two participants; 3.2 Mbps with five participants; and 4.0 Mbps with 10 participants

Standard definition (SD) video quality

    • Outbound signals must always meet a 1 Mbps bandwidth requirement.
    • Inbound signals: 1 Mbps with two participants; 1.5 Mbps with five participants; and 2 Mbps with 10 participants

Video calling

    • HD: 1.2 Mbps (up/down)
    • SD: 400 Kbps (up/down)
    • The more participants, the higher the bandwidth requirement for downloads: 512 Kbps for three participants; 2 Mbps for five participants; and 4 Mbps for seven people. Upload requirements remain constant at 128 Kbps.

Teams requires the same upload and download internet bandwidth for the following scenarios:

    • 30 Kbps for peer-to-peer audio calling
    • 1.2 Mbps for peer-to-peer HD-quality video calling at 720p
    • 1.5 Mbps for peer-to-peer HD-quality video calling at 1080p
    • 500 Kbps/1 Mbps for group video calling

If you’re worried about your internet bandwidth, you can opt for audio calls instead of video calls. This considerably helps lower the information you need to upload and download. For more tips and solutions on how you can work from home without a hitch, call us. We’d be happy to help.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

Despite businesses’ reservations, remote working comes with numerous benefits, including lower overhead expenses and improved productivity. And with the coronavirus pandemic forcing employees to work from home, this might just be the tipping point for remote work to become the norm.

Enforced flexibility

A pandemic is one of the most socially, economically, and politically disruptive events that could ever happen. Infections and fatalities constantly increase, business operations are shut down, and scientists race against time to find a cure.

Companies lucky enough to remain operational still face a significant challenge: maintaining business continuity. For most, the simplest way to achieve this is by moving their business resources online and adopting an effective remote work strategy.

With resilience and careful decision-making — as well as the right tools and processes — you might just find your employees more productive, less stressed out by work, and expressive as ever.

A wealth of benefits

Remote work offers several benefits for both employees and employers. In addition to saving time and eradicating commute-related stress, remote work can improve employee productivity. A number of studies reveal that the freedom to create a comfortable environment and schedule encourages employees to perform at their best.

At the same time, employers benefit from reduced overhead expenses while also having access to a wider pool of applicants. Because workplace flexibility is among the top considerations of many young job seekers, remote work arrangements would be right up their alley.

Employers can also hire outside of reasonable commuting distance, as employees won’t have to report to the office as frequently, if not at all. What’s more, mandatory daily attendance is going out of fashion — more businesses are now prioritizing performance over hours clocked in. Many prefer focusing on the quality of outputs rather than just keeping people in the office from 9 to 5.

Businesses reap great rewards for recognizing performance instead of just presence. This approach makes for more engaged, efficient, and satisfied employees, consequently creating a healthy and progressive company culture.

Encouraging development

Many businesses believe that a traditional office setup helps bring about better relationships and collaborations. However, data actually points out that interpersonal behavior and communication — not solely proximity — are the key drivers of trust and teamwork.

Traditional work arrangements also make it easier for managers to look after their employees — it’s easy to see who is and isn’t at their workstation during office hours. However, mandating work hours and location makes sense only for time-sensitive and location-dependent jobs like retail, manual labor, and healthcare, where employees need to be physically present.

Meanwhile, for knowledge workers whose jobs involve non-routine problem solving, an office cube isn’t always the most conducive environment for devising solutions and innovations. Sometimes, the best and most unique ideas come from exposure to the surroundings, people, and events outside the confines of an office.

Embracing change

Being forced to adopt a work from home policy in the face of a global crisis isn’t an ideal circumstance to test the waters. Full-time remote work doesn’t and won’t work for all businesses. But this shouldn’t stop you from accomplishing projects and sustaining productivity and efficiency. Leverage your resources to help you weather the storm and emerge stronger than before.

Though we have yet to see if remote work is here to stay, it’s currently a nonnegotiable aspect of the corporate setup, and we should learn how to make the most out of it.

Having a strong strategy in place and the right tools and equipment are crucial to ensure effective communication, collaboration, and management. Our experts can help you configure the perfect remote working setup for your business.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

Remote work policies have become a necessity not just because of the current coronavirus crisis, but also for the ways they improve a company’s bottom line and efficiency. Yet despite remote work’s benefits, it leaves you and your company exposed to online scams and other cybersecurity threats. To defend your company and your remote workers, make sure to heed the following tips.

Fortify user accounts

When everyone is working remotely, user accounts must be properly secured. One way to achieve this is by setting at least 12-character long passwords with numbers and special characters mixed in to make them more difficult to guess. More importantly, these passwords must be unique to each account, to minimize the damage if hackers do manage to compromise one set of credentials. If you find it difficult to generate and remember login details for all your accounts, consider password managers like LastPassDashlane, and Keeper.

To further strengthen your accounts, however, you’ll also need to enable multifactor authentication (MFA). This adds another layer of identity verification — like fingerprint scans or one-time activation codes generated by SMS — to make it more difficult for cybercriminals to hijack your accounts.

Use a virtual private network (VPN)

VPNs are primarily known for circumventing geographic restrictions on location-specific websites and streaming services, but they’re also a crucial tool for remote workers. A reliable VPN creates secure connections between devices and networks by encrypting internet traffic. This hides web activity from prying eyes, protecting your employees’ online privacy, and mitigating the risk of hackers stealing company information.

Patch your software regularly

Although installing software updates can be a major nuisance, they cover critical weaknesses and protect your systems from the latest threats. Most apps now offer an automatic update feature so you don’t have to manually patch your software.

Another option for your business is patch management software. These track patches on employee devices and distribute the most recent updates on a company-wide scale.

Set up firewalls and antivirus software

Make sure to enable firewalls in your operating systems and hardware. These provide a strong layer of protection between your device and the internet, preventing malicious programs and other network threats from reaching your device. Your managed IT services provider (MSP) may also provide third-party firewalls in case your computers don’t have any built in by default.

In addition to firewalls, you’ll also want to implement antivirus software to detect and remove any malicious programs that do manage to find their way onto your device. Just remember to constantly update the software so it can effectively detect the newest malware.

Secure home routers

Home Wi-Fi routers are not as thoroughly secured as their business counterparts so take extra precautions to safeguard them. For starters, change your router password as soon as possible because hackers can easily break into them once they know the router model. You should also install the latest firmware updates to eliminate any security vulnerabilities.

Finally, check whether your router has Wi-Fi Protected Access 2 (WPA2) encryption settings to secure inbound and outbound traffic. If your router doesn’t have this setting, you’re overdue for an upgrade.

Back up your data

Important files must be backed up regularly in the cloud and your external hard drive. This way, you’ll always have a copy of your files in case of a major data loss incident like ransomware or a power outage.

Watch out for online scams

The biggest threat remote workers face is online scams. Phishing emails may entice you with free coronavirus test kits in exchange for personal information. Some cybercriminals may even masquerade as legitimate companies, CEOs, or friends to trick you into clicking on dangerous links and attachments.

To avoid these threats, you must be critical of everything you see online. Look for any suspicious links and attachments, grammatical errors in the email body, and misspelled email addresses. Plus, never give out sensitive information to an unsolicited email, text message, or phone call.

Working from home poses many cybersecurity challenges for businesses, but you don’t have to address them alone. If you need guidance with setting up firewalls, avoiding scams, and even enabling MFA, we can provide the IT support you need in this difficult time.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

The global pandemic hasn’t defeated many hard-working managers and teams. They’re protecting themselves from the virus, meeting deadlines, collaborating on projects, and hitting business goals, all while working from home. In this article, we’ll go through a list of the essentials tools for the new normal that is remote working.

For both employers and employees, a remote working arrangement has attractive benefits. Organizations can tap into a potentially larger labor pool, hiring from just about anywhere and finding highly skilled talent at lower rates.

Fifty percent of remote workers reported increased job satisfaction and had 13.5 percent more calls completed. Being spared the stress of a daily commute and having a better work-life balance are factors to their happiness, and therefore, better productivity.

In the face of natural calamities, outages, and the ongoing pandemic, a distributed workforce becomes a necessary business continuity measure — a means to protect employees and keep productivity up, even as normal facilities remain unavailable.

But all of this was only possible because we have the technologies to support remote work. Barriers to remote working have been brought down by the advancement of remote working tools. With a plethora of software to choose from, we’ve selected the ones that help your remote teams thrive.

Remote desktop applications

Accessing your work computer while on the go or out of the office was once unheard of. Remote desktop apps have made it possible, allowing users to work remotely on a computer through another device and from any location.

Our picks: TeamViewer and Splashtop
Team Viewer has capabilities such as screen sharing, file transfer, wake-on-LAN, and clipboard transfer. Free for personal use, the app is easy to set up and is available for multiple operating systems such as Windows, macOS, and Android. Meanwhile, Splashtop has similar capabilities but with the added benefit of “low-latency” transfers or the transfer of a high volume of data and messages with minimal delay.

Real-time communication and collaboration software

Every successful organization needs to communicate. When communication breaks down, productivity and engagement suffer. Given the lack of face-to-face contact, regular, real-time communication is arguably more critical for remote teams and their managers. The following apps make it possible, seamless, and simple.

Our picks: SlackMattermostRocketChatMicrosoft Teams, and Join.me
Deemed the alternative to email, Slack is the leader of the pack, with its robust API that allows integration with countless applications. Its basic functionality enables remote workers to direct message (DM) or create “collaboration hubs” around departments, projects, or any topic. Mattermost and Rocket Chat are open source tools that recreate many of Slack’s capabilities.

Microsoft Teams and Join.me are well-known video chat and conferencing apps. However, as a full collaboration and communication suite, Teams offers more for Windows users. It allows VoIP, direct and group messages, and integration with all the Office 365 apps. Not only is Join.me a free video-conferencing app, but it also allows participants to use a cool brainstorming feature called “whiteboarding” for real-time interaction on a shared document.

Project management essentials

When you’re managing a team of dozens located in different parts of the globe, things can start to fall apart quickly. Time differences and distance can create significant complexity if you lack the right tools. These two apps can help you overcome the challenges and streamline project organization and collaboration.

Our picks: Basecamp and Trello
Basecamp is a web-based management tool for planning and collaboration on projects. There’s no installation needed, just your regular web browser to access its powerful core functions that include task management, messaging, collaboration, file sharing, scheduling, quick search, and reporting.

Trello’s overall shining feature is its simplicity. The web-based tool’s approach to project management is built around one concept: the bulletin board. Users can create boards that represent projects and each board can be populated with cards assigned to specific members and customized with deadlines, comments, and attachments.

With the current global crisis, remote working tools have become even more crucial to sustaining productivity, accomplishing projects, and solidifying distributed teams. It’s important your organization chooses ones that are well-suited to budget, infrastructure, and goals. Our experts can help make a proper assessment and configure the perfect remote working setup. Talk to us today.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE