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Online employee monitoring: Should businesses implement it?

Employee monitoring has become a widely debated topic today. With advancements in technology and the increasing reliance on digital communication and work platforms, many employers are choosing to monitor their employees’ activities. This practice has many benefits, but it’s not without drawbacks. Here, we’ll discuss the pros and cons of online employee monitoring to help you decide if it’s right for your business.

Defining online employee monitoring

Online employee monitoring refers to the practice of tracking and analyzing employees’ digital activities in the workplace. This is often performed using specialized employee monitoring software that is installed on employee devices. The software can track various aspects of employee behavior, such as internet usage, email communication, screen activity, and even keystrokes. By leveraging monitoring tools, employers gain insights into how employees interact with digital resources, enabling them to identify patterns, assess productivity levels, and mitigate security risks.

Benefits of online employee monitoring

The adoption of online employee monitoring offers several tangible benefits for organizations:

  • Enhanced productivity – By gaining visibility into employee workflows and identifying bottlenecks, businesses can optimize processes and improve overall productivity. For example, if employees are spending too much time on non-work-related websites, monitoring can help address the issue and boost efficiency. At the same time, simply knowing that their activities are being monitored can motivate employees to stay on task.
  • Data security – Monitoring digital activities allows employers to detect unsafe online behavior and warn employees who violate security protocols before they fall victim to a cyberthreat. For instance, if an employee often visits malicious websites or downloads unsanctioned applications, employers and system administrators can put a stop to these actions to minimize the risk of a data breach.
  • Compliance management – Employee monitoring can aid in compliance management by ensuring that employees follow industry regulations and internal policies. This is especially important when it comes to industry-specific data policies where employees must handle sensitive information with utmost confidentiality and only share data with authorized parties.

Potential drawbacks of online employee monitoring

While online employee monitoring offers various advantages, it also comes with several drawbacks:

  • Privacy concerns – Monitoring employees’ digital activities can raise significant privacy concerns, potentially eroding trust and morale within the workforce. This is particularly problematic if employees are not aware that their actions are being tracked or if monitoring extends to personal devices.
  • Ethical issues – The use of employee monitoring software raises ethical questions about the balance between employer rights and employee privacy. Employers must consider implementing clear policies on how and when monitoring takes place to avoid violating employee trust.
  • Employee resistance – Excessive monitoring may lead to employee resentment and resistance, undermining morale and negatively impacting retention rates. What’s more, anxiety levels toward performance may increase if employees feel that their every move is under scrutiny.
  • Inaccurate assessments – Monitoring alone does not provide a complete picture of an employee’s performance. Some activities, such as brainstorming or working collaboratively with colleagues, may not show up in monitoring data and could lead to inaccurate productivity assessments.

Finding the right balance

To effectively leverage online employee monitoring while mitigating its potential drawbacks, companies must strive to find the right balance. Here are some strategies to achieve this:

  • Transparency and communication – Foster open communication with employees regarding monitoring practices, clarifying the objectives, scope, and implications of monitoring activities.
  • Purposeful monitoring – Focus monitoring efforts on specific areas or activities relevant to business objectives, avoiding unnecessary intrusion into personal or non-work-related communications.
  • Privacy protections – Implement safeguards to protect employee privacy, such as anonymization of data, access controls, and clear policies governing data usage and retention.
  • Employee involvement – Get feedback from employees about the monitoring practices and be open to making changes based on their input. Once you’ve found the right balance, ensure that policies and practices remain consistent, fair, and respectful of each employee’s rights.
  • Regular evaluations – Assess the effectiveness and impact of monitoring on both employees and the organization regularly. If employees report that monitoring is deeply affecting their well-being, privacy, and productivity, you may have to consider adjusting your monitoring policies or even abandoning them altogether.

Keeping your workers safe and productive is a challenge, and online employee monitoring is just one tool in the toolbox. If you need more ideas on how to optimize productivity and address cybersecurity risks, call us today.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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Take control of your identity: 5 proven strategies to prevent identity theft

While all types of fraud pose serious challenges, identity fraud is one of the most potent, and consumers must take extra care to detect and avoid it. People need to educate themselves on protecting their personal information, but many might feel they don’t know where to begin. Five main steps can be taken to guard against identity fraud and stop fraudsters and scammers from obtaining personal information or accessing accounts.

Beware of phishing

Phishing emails are a vital tactic for scammers and have developed beyond the clumsy, poorly written-efforts of the past. However, many still contain tell-tale signs of a scam, such as lousy formatting and unofficial email addresses. Phishing emails are designed to convince consumers to click on a malicious link, so consumers should avoid following links they do not recognize. Pay extra attention to an email that calls for immediate action, such as requiring payment to keep your energy on; scammers know that consumers are more likely to make a mistake if there’s urgency.

The best way to root out the fakes is to independently check the information by logging into personal accounts on the company website—companies will often post a warning on their website if they are aware of the scam email. Smishing, where phishing is conducted via a text message, isn’t a new threat but has evolved during the COVID-19 pandemic and represents another avenue where consumers need to be hyper-vigilant.

Activate two-factor authentication

Many online accounts offer two-factor authentication, which can help to prevent online account takeover. Text messaging is the most popular second factor, but this is also vulnerable to takeover, so individuals should choose an alternative factor if one is available.

Sign up for activity alerts from financial institutions

Signing up for activity alerts with bank or credit card companies can alert consumers to any suspicious activity associated with their accounts. People are notified straight away, and this can prevent any further fraudulent charges or withdrawals. Do not delay reporting suspected fraud to your bank, and ask about the possibility of closing the account in question.

Set up identity and credit monitoring

Individuals can sign up for an identity and credit monitoring service that will warn them if their data is at risk. Due to personal information being traded on the dark web, monitoring services focus on places where data is known to be bought and sold and will send alerts if personal data is identified. Credit monitoring services will notify individuals of any changes to their credit profile, such as new trade lines or hard credit inquiries. If individuals suspect fraudulent use of their information, a professional can assess the extent of the fraud and assist with identity restoration.

Follow password security best practices

There is a lot of advice available on how to create strong, unique passwords for every account. However, with the average person having 70-80 accounts, it can be difficult to remember them all, leading many people to reuse passwords. Installing a password manager can help you generate and store passwords for all your accounts on your devices. Although using common passwords like “QWERTY” or your pet’s name is not safe, it can suggest a nearly impossible alternative to guess.

The most important thing to remember is that there is no single solution to ensure complete protection against identity theft. The best thing you can do is to stay vigilant and use caution. By adopting the layers of security discussed above, you can give yourself the highest level of protection against a threat that is certain to become increasingly dangerous in the future.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechRadar SOURCE

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Email attacks on business tripled in 2023 — and ChatGPT was often the culprit

Email attacks against businesses have increased dramatically as hackers continually use generative AI tools to optimize their content and streamline malicious campaigns, new research has claimed. 

A new report from Acronis based on data collected from more than a million unique endpoints across 15 countries, found AI-powered phishing affected more than 90% of organizations last year, and that AI helped email attacks grow by 222% between the second half of 2023, and today.

“There’s a disturbing trend being recognised globally where bad actors continue to leverage ChatGPT and similar generative AI systems to increase cyberattack efficiency, create malicious code, and automate attacks,” said Candid Wüest, Acronis VP of Product Management. “Now, more than ever, corporations need to prioritize comprehensive cyber protection solutions to ensure business continuity.”

Leveraging Chat-GPT

Email attacks, mostly phishing, remain the primary vectors of infection, the report further states, with organizations experiencing a notable 54% increase in the number of attacks, per firm. Most of the attacks happened in Singapore, Spain, and Brazil, and Acronis identified a third of emails (33.4%) as spam. An additional 1.5% contained malware, or phishing links, it said.

Phishing is the primary infection vector for a number of reasons: email is omnipresent, it’s simple to use, and it’s cheap. It’s also easy to automate. Finally, victims overwhelmingly trust their email service providers to keep them safe from threats, often clicking on links and downloading attachments without second-guessing their good nature. 

In the pre-ChatGPT era, the easiest way to spot a phishing attack was to just use common sense and read the email message. Hackers are rarely English majors (many don’t live in English-speaking countries), and their messages were full of spelling and grammar mistakes, as well as clumsy wording and different inconsistencies. However, since the introduction of generative AI tools, email messages have become significantly more convincing. 

“The Acronis Cyberthreats Report H2 2023 highlights the continued threats faced by businesses of all sizes worldwide,” said Michael Suby, Research VP, IDC. “Unfortunately, bad actors continue to profit from these activities and are leveraging AI-enhanced techniques to create more convincing phishing schemes, guaranteeing that this problem will continue to plague businesses.”

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechRadar SOURCE

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Your eyes aren’t fooling you – the default font for Microsoft 365 has changed

Microsoft 365 users are waking up to a major change in how they view their files after the office software’s default font finally began to change.

Aptos, which was previously known as Bierstadt, replaces Calibri, a long-serving font that became the default for the Microsoft 365 in 2007.

Microsoft describes Aptos as a “precise, contemporary sans serif typeface inspired by mid-20th-century Swiss typography.”

Microsoft has changed your default font

Aptos belongs to the “grotesque sans serif” genre, which is characterized by its block-style letters without calligraphic flourishes or contrast between thick and thin strokes, according to the new font’s designer, Steve Matteson, citing Helvetica as one of the genre’s most famed examples, which was created by Switzerland’s Haas Type Foundry in 1957.

Redmond first shared that it had started looking for a new default font in 2021, and by July 2023, it confirmed that Aptos would be rolling out to “hundreds of millions of users” of Word, PowerPoint, Excel, and Outlook users in the months following the announcement.

Principal Program Manager for fonts and Typography, Microsoft Office Design, Si Daniels, said that the new font should embody “professionalism, adaptability, subtle flourishes of expression, and more clarity.”

Given that few users opt to select another font other than the default, it clearly has a lot to live up to. Documents written in Aptos will now circulate in every single sector in a variety of capacities, highlighting the need for versatility above all else.

Besides Regular, Aptos is available in Light, SemiBold, Bold, ExtraBold, and an even heavier Black.

Moreover, Microsoft 365 users will continue to notice design tweaks and improvements beyond font changes – the company has also revealed a new theme, encompassing a new color palette, text styles, and more.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechRadar SOURCE

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