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In a recent survey of 1,800 customers, 42% said they’re “very unlikely” to purchase from ugly websites. That’s not so surprising. After all, there are plenty of competitors’ websites that are more visually appealing and user-friendly that they can visit. If your business website fails to make a critical good first impression, it could lose money. You can avoid that by improving these elements on your website.

A variety of professional photos

From pictures of your products to team photos, high-quality images are arguably the most important thing on your website. Blurry, outdated, or irrelevant pictures tell your site visitors that you don’t care about their browsing experience. In-house photos are the best option, but stock images shouldn’t cause any problems as long as they are optimized for mobile viewing and relevant to your content.

Navigation

Aside from subpar images, linking to nonexistent pages is one of the best ways to turn site visitors away. Make sure it’s easy to navigate your site and remove outdated or irrelevant pages. You can’t sell 404 pages to customers, and if that’s all visitors can find, it’s game over.

Clear copywriting

The last thing you want to do is to confuse your customers, so it’s important to keep all of your product or service descriptions as straightforward and simple as possible. If what you’re selling has detailed information such as dimensions or technical requirements, make sure the description is easy to find but not obtrusive.

Promises to site visitors

Any website that ships products should make its returns policy as visible as possible. This establishes trust early. Explicitly stating terms of return is also important because some online shoppers make purchase decisions based solely on the clarity of a return policy.

Even if you don’t run an eCommerce site, you also need to prominently display privacy commitments, such as those mandated by the European Union’s General Data Protection Regulation (GDPR).

About page

Your brand needs a story behind it that customers can relate to. Every company website should have an About Us page that describes your team, its culture, and what sets you apart from the competition. Whatever your story is, make sure it’s accessible from any page on your site.

Design

Not everyone is a web design expert, but in today’s gig economy, one is never too far away from such a career. If your budget is tight, there are DIY site builders specifically geared toward small businesses. Or with a relatively low monthly expenditure, you can hire a managed website provider.

With more revenue originating online, small- and medium-sized business owners can’t afford to overlook the importance of creating a fully functional website.

Ask yourself what your website is doing for you and whether it’s aligned with your business needs and objectives. The GCInfotech professional web design team is here to help.

Published with permission from TechAdvisory.org. SOURCE

Like people, websites also need to be dressed for success. Here’s how you can make yours look impressive and have visitors eager to do business with you.

Make a statement with professional photographs

Before site visitors read what’s on your website, they assess it by checking out your images. A picture is indeed worth a thousand words, but are those words truly what you want to convey to your audience?

Blurry, outdated, or irrelevant pictures tell your site visitors that you don’t care about their browsing experience. In-house photos are the best option, but stock images shouldn’t cause any problems as long as they are optimized for mobile viewing and relevant to your content.

Help visitors find what they want with search tools

If your set of offerings is not expansive, a simple navigation menu ought to help visitors find what they need. However, the deeper your catalog gets, the more you’ll need additional tools. One way is to affix a search bar in your header so that people can use keywords to scour your site. Another way is to engage visitors via chat. You can preprogram a chatbot to ask questions that narrow down a visitor’s intention, or you can have a live agent address a visitor’s concerns in real time.

The more helpful your website is, the more it will foster trust in your brand and make visitors more likely to do business with you.

Extra tip:
Reduce the number of clicks a visitor has to make to achieve their objectives. For instance, eschew using the “Read more” link on product descriptions on product details pages. Visitors dive into a product page because they’re interested in fully learning more about the product, and the “Read more” link just hinders them from doing so.

Present your case clearly with good copywriting

The last thing you want to do is to confuse and frustrate your customers, so it’s important to keep all of your product or service descriptions as straightforward and simple as possible. If what you’re selling has detailed information, such as dimensions or technical requirements, make sure that they’re easy to read and are typed out.

Don’t use screenshots of information tables because web visitors compare offerings by collating information from different sellers. If your information is displayed in the form of an image, you’ll force users to type the info themselves. You’ll immediately lose the ones who don’t want that sort of hassle.

Let visitors get to know your company better in the About Us page

Your brand needs a story behind it that customers can relate to. Every company website should have an About Us page that describes your team, your company culture, and what sets you apart from the competition. Whatever your story is, make sure it’s accessible from any page on your site.

Hire a professional web designer

If your budget is tight, there are DIY site builders specifically geared toward small businesses. Or for a relatively low monthly fee, you can hire a managed website provider. A website provider will take care of:

  • Form – They’ll make your site look impressive on any screen size.
  • Function – The provider will ensure that your site is easy to use and works as expected, whether you’re using a keypad and mouse or just your finger or stylus.
  • Fixes – If something in your site is broken or you want to make changes to it (such as integrating an appointment scheduling app), they will handle it for you.

With more revenue originating online, small- and medium-sized business owners can’t afford to overlook the importance of creating a fully functional website.

Ask yourself what your website is doing for you and whether it’s aligned with your business needs and objectives. The GCInfotech professional web design team is here to help.

Published with permission from TechAdvisory.org. SOURCE

Small- and medium-sized businesses are often tempted to relegate their search engine optimization (SEO) analyses to the free reports offered by online platforms like WordPress and Google Analytics. Unfortunately, those reports rarely provide the details you need to make improvements. One of the things they tend to glaze over is image optimization.

Do images really affect my SEO?

One of the reasons images tend to be overlooked when auditing SEO is because it’s easy to forget just how many images your website has. Maybe you only had a few photos on your homepage when you first built your site. Over time however, you probably added countless visual elements to blog posts, landing pages, and team photos — drastically increasing the influence of your images on your SEO.

Image resolution and load speed

The first thing to check is how your images affect your site’s speed. If you’re using ultra high-resolution photos, those with mobile devices or satellite data connections will have trouble loading your site. Site load times affect your site’s ranking on Google, so make sure to pair your images down to a more reasonable resolution and save them as web-friendly file types.

  • Choose the JPEG format for illustrations or big photos since it provides clarity and good colors in a smaller file size.
  • Select the PNG format to preserve background transparency.
  • Use the SVG format for icons and logos. Combine this with Javascript or CSS to resize SVG images without losing quality.

Keywords and image title

The days of keyword-stuffing are long gone, but that doesn’t mean you can get away with uploading images with filenames like “DSC2558.jpg”. Before doing so, make sure the names of your images are relevant to their content, such as “gym-trainer-helping-lift.jpg” or “call-center-customer-service.jpg”. This makes it easier for search engines to derive information from the images on a page.

“Alt text” and title text

Even though Google is getting better at recognizing image content without any help from text identifiers, describing your images in your website’s back-end is still important for SEO. Every image on your site should have enough text-based information without disrupting the user experience.
To see how this works in WordPress, open your site dashboard and click on Media. This will display all the images, videos, and audio there. Click on any photo and you’ll have access to text editing tools. Whatever you include in the Caption field will be shown below the image, so check that it corresponds with your content. If not, skip it. In this case, user experience takes priority over SEO.

The Alternative Text and Description fields will be visible to visitors only if the image doesn’t load or if they select it manually. They may not seem that important, but these should be considered non-negotiable for SEO purposes.

Check that your site is doing all these things before requesting another SEO report. If your score changes, audit your image optimizations regularly. If you’re still seeing red, there are a number of web- and cloud-based platforms that can help improve your content. Give us a call today to find out more!

Ask yourself what your website is doing for you and whether it’s aligned with your business needs and objectives. The GCInfotech professional web design team is here to help.

Published with permission from TechAdvisory.org. SOURCE