Tag Archive for: security

What if the “unsubscribe” button was a trick?

Experts warn clicking “unsubscribe” on that boring email could actually be a security risk – here’s why

If you’ve received a spam email with an “unsubscribe here” button at the bottom, don’t press it – it could do more harm than good.

This is according to TK Keanini, CTO of DNSFilter, who recently revealed pressing such a button sends the recipient away from the safety of the email client and into the open internet, where potentially malicious landing pages are lurking.

In fact, Keanini claims that one in every 644 clicks can lead to a malicious website.

How to unsubscribe, then?

Even if clicking the button doesn’t lead directly to a phishing page, other, more subtle, risks, are lurking as well.

Keanini says that hackers would often place that button just to see who clicks – which would also help them determine which email addresses are active and thus worth targeting further.

The general rule of thumb seems to be – if you don’t trust the company that sent the email, don’t trust the unsubscribe process, either.

So, what’s the alternative? The alternative is to unsubscribe through the email client itself, rather than through the email’s body.

Most email clients have “list-unsubscribe headers”, which appear as built-in buttons and thus don’t include source code, Tom’s Guide explained. “If your email header doesn’t contain a link, you can reply on your spam filters, or try blacklisting the sender instead,” the publication further explained.

Those who don’t have these options can use disposable email addresses when signing up for different services. Most email service providers allow users to create throwaway email addresses, as well. For example, Gmail has a feature called “plus addressing” or “Gmail aliases”, which allow users to modify their address by adding a + and a tag before the @gmail.com address.

That way, the email address used during registration could be yourname+shopping@gmail.com. Messages will still arrive in the inbox, but they can be easily tracked or filtered.

Still not sure where to start? Contact our cybersecurity experts for personalized advice.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from The Wall Street Journal  SOURCE

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Use These 5 Rules to Block Phishing Emails From Your Inbox

Your email inbox is likely rammed full of suspicious emails. Despite your best efforts, at some point, you’re bound to click on one; don’t worry, we all do it. However, you can try to keep your inbox phishing-free with a few simple tips and rules.

– Hover Over Links Before Clicking

One of the easiest ways to protect yourself from phishing attempts is to hover over any links before clicking them. This simple action can reveal the actual URL behind the anchor text, giving you a better idea of where it will take you.

When you hover over a link, make sure the URL matches the expected destination. If you expect to go to your bank’s website, but the URL looks unfamiliar or suspicious, it’s best to avoid clicking on it altogether.

Be particularly cautious of shortened links, as they can easily mask the true destination. Scammers often use link shorteners to hide malicious URLs behind seemingly innocuous ones. If you must click on a shortened link, consider using a URL checker to scan for potential threats.

URL checkers, such as VirusTotal or URLVoid, can help you determine whether a shortened link leads to a fraudulent or malicious site. So, just by taking a moment to verify the safety of a link, you can save yourself from potential headaches down the road.

– Set Up Email Rules and Filters

Another effective way to keep phishing emails at bay is to set up rules and filters within Outlook or another email client. These tools allow you to automatically sort incoming messages based on specific criteria, helping you separate legitimate emails from potential threats.

Start by creating rules based on the sender. Suppose you consistently receive phishing attempts from a particular email address or domain. In that case, you can create a rule that automatically moves these messages to a separate folder or marks them as spam.

Implementing language-based filters can also be helpful. Many phishing emails contain poor grammar, spelling errors, or unusual phrasing. By setting up filters that flag emails containing these red flags, you can easily identify and avoid potential scams.

Other filtering criteria might include subject lines containing urgent or threatening language, emails with attachments from unknown senders, or messages from countries where you don’t typically receive correspondence.

– Block Suspicious Email Addresses

If you spot phishing emails from the same sender, it may be time to take a more proactive approach. Most email clients offer the option to block specific email addresses, preventing future messages from reaching your inbox.

Blocking suspicious email addresses can provide extra protection against persistent scammers. Once blocked, these senders can no longer contact you, reducing the risk of accidentally falling for one of their schemes.

However, scammers may try to circumvent these blocks by creating new email addresses. Therefore, you need to consistently block suspicious senders and stay vigilant.

– Report Phishing Emails as Spam

When you come across a phishing email in your inbox, don’t just delete it—besides blocking the sender, take a moment to report it as spam. This simple action can have far-reaching benefits for both you and other email users.

When you report phishing emails as spam, it helps train your email client to recognize and filter out similar messages in the future. Over time, this can significantly reduce the number of phishing attempts that make it to your inbox.

Moreover, reporting an email as spam contributes to improving collective spam detection. Email providers use this feedback to update their algorithms, making identifying and blocking phishing attempts easier for all users.

– Regularly Update Your Email Client

One often overlooked aspect of protecting yourself from phishing emails is keeping your email client up-to-date. Software updates usually include important security patches and improvements that can help detect and prevent the latest phishing techniques.

Just regularly update your email client to ensure you have access to the most recent security features and spam detection algorithms. These updates can be the difference between falling victim to a phishing scam and avoiding it altogether.

Most email clients offer automatic updates. So, it gets easy to stay protected without much effort on your part. However, if you’re prompted to install an update manually, don’t put it off—take a few minutes to complete the process and give yourself that extra peace of mind.

So, by following these simple rules—hovering over links, setting up filters, blocking suspicious senders, reporting spam, and keeping your email client updated—you can significantly reduce your risk of falling for a phishing scam. And if you do slip up, don’t panic; you can still mitigate the phishing damage.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from MakeUseOf.com SOURCE

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The state of ransomware today and what it means for your business

Ransomware has become one of the most persistent cyberthreats, affecting organizations of all sizes across the globe. These attacks, which hold data hostage in exchange for payment, are evolving rapidly as attackers adopt new tactics that leave businesses scrambling to respond. For business owners and leaders, understanding the current state of ransomware is crucial for protecting their organizations from potentially devastating consequences.

Ransomware today: A shifting landscape

The ransomware threat landscape has never been more dynamic. While joint efforts by law enforcement and security agencies have led to takedowns of major ransomware groups, smaller and more agile gangs have quickly filled the void.

One key trend is the emergence of new ransomware strains, often rebranded or derived from leaked and purchased code. These groups are working faster, starting negotiations just hours after stealing data.

Most alarmingly, “double extortion” tactics have become the norm. Attackers no longer settle for encrypting company data; instead, they also steal sensitive information, threatening to leak it publicly unless their ransom demands are met. This shift has rendered encryption-only attacks nearly obsolete.

Certain sectors have also become primary targets for ransomware groups. Healthcare organizations, educational institutions, and government agencies remain top priorities for cybercriminals due to the sensitive nature of their data and their perceived vulnerability. These industries accounted for nearly half of publicly disclosed attacks in 2024, according to a BlackFog report.

For business owners and leaders outside of these sectors, it’s crucial to note that no industry is truly safe. The rise of Ransomware-as-a-Service, or RaaS, has made it easier for more and less skilled cybercriminals to target businesses of all sizes with advanced ransomware.

How law enforcement and enterprises are fighting back

Despite the growing complexity of ransomware, there is hope on the horizon. Law enforcement agencies and international collaborations have made significant headway in disrupting major ransomware operations. High-profile takedowns, such as Operation Cronos, have resulted in a decline in the overall volume of ransom payments — a promising trend for businesses worldwide.

However, the fight against ransomware doesn’t solely rest on external actors. Enterprises are adopting the following proactive measures to safeguard themselves:

  • Implementing zero trust architecture – Zero trust is a security model that assumes that threats exist both outside and inside an organization, requiring strict verification for all users and devices attempting to access resources.
  • Adopting endpoint detection and response (EDR) solutions – EDR tools provide real-time visibility into the devices connected to a network, enabling businesses to detect, investigate, and swiftly respond to threats before they can cause significant damage.
  • Conducting regular cybersecurity drills – Simulating an attack can help identify weaknesses, prepare employees, and ensure the organization can respond quickly and efficiently in the event of a real breach.
  • Maintaining immutable backups – If ransomware infiltrates your system, immutable backups provide a secure way to restore operations without paying the ransom.
  • Staying vigilant with patches and updates – Attackers cannot take advantage of outdated technology when you regularly update your software and systems.
  • Leveraging artificial intelligence (AI) tools – Just as attackers are exploring AI-based methods to enhance their operations, businesses can use AI for advanced threat detection and automated responses to preempt attacks.

Our security experts can help you build a comprehensive cybersecurity strategy that includes proactive measures and rapid incident response capabilities. Contact us today to learn more about how we can protect your business from ransomware attacks.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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How to pick the right antivirus software for your SMB

When running a small or medium-sized business (SMB), security should never be an afterthought. With cyberattacks becoming more advanced, having reliable antivirus software is one of the most effective ways to protect your sensitive data. However, choosing the right antivirus software isn’t as simple as picking the first one you come across. The wrong choice could lead to poor performance, unnecessary expenses, or, worse, vulnerabilities in your defenses. Here are five key factors to consider before purchasing antivirus software.

Cost

Sticking to a budget is essential, but cost should be more than just the sticker price when evaluating antivirus solutions. Instead, think of it in terms of value for money.

What to consider

  • Free vs. paid versions – While free antivirus software might seem like a cost-effective solution, it often lacks features such as advanced threat detection, multidevice support, or customer service.
  • Pricing plans – Does the software offer flexible pricing plans that scale with your business? Many antivirus providers offer packages designed specifically for SMBs, with options for a limited number of devices.
  • Hidden costs – Watch out for hidden costs such as additional fees for technical support, upgrades, or advanced features not included in the basic package.

Speed and performance

Slow, resource-heavy software can cripple productivity. Antivirus software is meant to protect your system, not bog it down.

What to consider

  • System impact – Will the antivirus software slow down your devices? Some solutions are notorious for eating up processing power, making simple tasks like opening applications painfully slow.
  • Scan speeds – How fast can the software run a full system scan? It should strike a balance between thoroughness and efficiency, ensuring minimal disruption to your team’s workflow.
  • Smart scanning options – Look for features such as scheduled scans or smart scanning, which allow the program to run background checks during low-usage times.

System compatibility

Every business uses a mix of devices to operate, which can include PCs, Macs, tablets, and smartphones. The antivirus software you choose should be compatible with your setup.

What to consider

  • Operating systems – Does the software support the operating systems your team uses? Some antivirus programs are optimized for Windows, while others are better suited for macOS or Linux environments.
  • Device coverage – How many devices can you protect under a single license? Keep in mind that many SMB packages allow for a specific number of installations, so ensure you have enough to cover your team’s equipment.
  • Mobile compatibility – With employees often working on the go, your antivirus software should extend its defense to mobile devices.
  • Cross-platform protection – If your office uses a mix of operating systems, look for an antivirus solution that offers protection for all of them.

Comprehensive protection

Antivirus software should do more than just scan for viruses. It should also defend against evolving cyberthreats.

What to consider

  • Features – Look for features beyond basic virus detection, such as ransomware protection, phishing prevention, and firewall integration.
  • Real-time monitoring – Does the software constantly monitor threats, or does it only check during scheduled scans? Real-time monitoring is crucial for businesses that need 24/7 defense.
  • Web protection – With so much business conducted online, antivirus software should be capable of safeguarding your web browsers against malicious sites and downloads.
  • Cloud-based updates – Threats evolve daily. Ensure the software offers automatic, cloud-based updates to keep your protection current.

Customer support

Even the best antivirus software can run into hiccups, and when that happens, having access to reliable customer support can make all the difference.

What to consider

  • Documentation – Check if the antivirus provider offers detailed user guides, FAQs, or video tutorials to help your team use the software effectively.
  • Support channels – Does the company offer support via email, phone, or live chat? 24/7 availability is ideal if you operate outside traditional business hours.
  • Response times – How quickly does the support team resolve issues? A delayed response during a real security incident can be catastrophic.

Choosing antivirus software may feel like a chore, but investing a bit of time upfront can save you from major headaches and even bigger losses. Focus on these five factors, and you’ll be set to find a solution that’s tailored to your SMB’s needs.

Still not sure where to start? Contact our cybersecurity experts for personalized advice.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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The 5 most common security risks to your IT and how to address them

Security breaches often stem from a handful of common threats, both internal and external. Identify the five most IT security risks and learn how to address them effectively to keep your systems safe.

Accidental malware installation

Malware, also known as malicious software, is software created that causes damage to computers, servers, or networks. It ranges from viruses and worms, to ransomware and spyware, and is capable of stealing sensitive data or causing significant harm to systems. Malware can be inadvertently installed through various means, often by downloading software from untrusted sources. For example, torrent websites may prompt users to download software for proper functionality, only to include malware as part of the installation. Additionally, hackers may send emails with infected attachments or links to malicious websites disguised to look official.

You can avoid malware installation by implementing the following best practices:

  • Download only from trusted sources: Ensure that any software is from a reputable website. Be vigilant about the URL, as cybercriminals often create fake sites with slightly altered addresses, such as “www.g00gle.com” instead of “www.google.com.”
  • Inspect file names: Malware often masquerades as legitimate files, using similar names with slight variations. If in doubt, do not download the file and, if it’s from someone you know, verify its authenticity.
  • Scan before opening: Scan all downloaded files with antivirus software before accessing them.
  • Avoid risky websites: Steer clear of torrent sites, adult content, or platforms that stream pirated videos, as these often harbor malware.

Unauthorized admin access

Many users operate their computers with administrator privileges, allowing them to install software and change settings. If a hacker gains access to an admin account, they can control the system entirely, potentially exposing sensitive data and network integrity.

There are two key ways to mitigate this risk:

  • Restrict admin rights: Grant administrative access only to users according to their responsibilities. By restricting admin privileges, you can minimize the impact of a compromised account.
  • Integrate antivirus software: Utilize antivirus software and regularly update it to recognize new threats. Furthermore, routine scans can help recognize potential threats early, providing an additional layer of security against malware that may exploit admin access.

Physical access to your computer

Allowing physical access to your computer can lead to serious security issues, such as malware infections or data theft. For example, if you leave your computer unlocked, someone could easily insert an infected USB drive or even reset your password, exposing your system and sensitive information.

To enhance your computer’s physical security, consider these practices:

  • Use strong passwords: Always secure your computer with a strong, unique password.
  • Lock your computer: Make it a habit to lock, turn off, or log off your device whenever you step away, preventing unauthorized access to your files.
  • Disable unused drives and ports: If you don’t use certain drives, such as CD/DVD or ports like USB, disable them in your system settings. This reduces the risk of someone using removable media to introduce malware or steal data.

Insider threats

Insider threats are internal security risks that most often originate from employees. These risks can arise from malicious intent, such as a disgruntled employee deleting crucial data, or from negligence, where a worker inadvertently introduces malware. Both scenarios can lead to significant damage to your IT systems.

To mitigate insider threats, you should restrict access to files and systems based on each employee’s role, similar to addressing unauthorized admin access. For example, there is no reason a member of the marketing team should have unrestricted access to confidential financial data. Additionally, regularly review and revoke any unnecessary access rights (such as when an employee transfers to another department or leaves the company) to further minimize potential harm.

Compromised passwords

Weak passwords are a leading cause of security breaches, with 35% of respondents in a Forbes Advisor survey identifying them as the source of their data breaches. Beyond setting easily guessed passwords, individuals often recycle them across several accounts, increasing their vulnerability to a major security breach.

To strengthen password security, follow these recommendations:

  • Create strong, unique passwords: For each account, choose complex passwords that include a combination of capital and lowercase letters, numbers, and special characters. Also, consider using passphrases instead of passwords. Passphrases are easier to remember than complex passwords but are significantly harder to crack, providing enhanced security without the burden of memorization.
  • Implement multifactor authentication (MFA): Enhance your security by requiring verification methods in addition to your password, such as a fingerprint or a one-time code.

Understanding the most common security risks and incorporating the right security strategies will help secure your business IT against both external and internal threats.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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You’re Not Imagining It: Phishing Attacks Are Rampant

Does it feel like your inbox is constantly bombarded by phishing scams? You’re not imagining it; phishing emails saw a dramatic uptick in the first half of 2024, a trend expected to be matched in the second half of the year.

Phishing Emails Are Laying Siege to Your Inbox

A report from security research firm Egress found a massive 28 percent increase in phishing emails between April 1st and June 30th, 2024, compared to January 1st and March 31st, with millennials being the most targeted demographic.

The constant rise in phishing emails is likely not a surprise to you, even considering seasonal phishing trends that attempt to use specific events to trick us. But what might be more of a surprise is that in some phishing campaigns, a malicious attachment is no longer the preferred method of catching you out.

Egress found that the number of phishing emails using a malicious attachment dropped by around 30 percent from 2021 to 2024 while phishing hyperlinks grew to become the most popular phishing method. The research puts this change down to a few key changes in security practices, but in short, most folks know about malicious attachments, and organizations have gone to great lengths to block them. Whereas it’s easier to mask a malicious hyperlink and slip through malware and phishing detection tools.

Impersonation Phishing Scams Are Also Rampant

My inbox receives its fair share of faceless, nameless phishing attempts, but there are also slightly better-quality impersonation phishing attempts. Egress calls these impersonation phishing attacks “commodity” attacks, but it’s just a new name for the same threat: “mass-produced, malicious campaigns that typically mimic spam by impersonating brands on a large scale.”

Between January 1st and August 31st, 2024, over a quarter of phishing emails impersonated brands, with a further 16 percent attempting to impersonate the recipient’s company (as part of spear phishing campaigns). As you might expect, the most impersonated brands are the biggest in the world, with Adobe, Microsoft, DHL, and others topping the lists.

But scammers are taking impersonation phishing to the next level, too. Instead of firing out millions of emails and hoping for a hit, some use multi-channel attacks to create a stronger illusion. In one example, Egress found scammers sending a phishing email impersonating Evri (a UK courier service), then following up the email with a malicious SMS (known as a smishing attack). The combination of messaging from a single source using related terms, tracking numbers, and so on is much harder to ignore than a random phishing email or SMS.

How to Spot Phishing Emails and Keep Your Inbox Safe

Egress’ findings are backed up separate research from Abnormal Security, who’s H2 2024 Email Threat Report saw a bonkers 350 percent increase in phishing attacks from 2023 to 2024.

And with the majority of these phishing scams attempting to exploit legitimate domains and email services and impersonate global businesses, it’s important to take a moment to familiarize yourself with how to spot a phishing email.

  • Unofficial Email Addresses That Look Legitimate: Phishers often use email addresses that closely resemble those of reputable organizations. For example, they might use “support@yourbank-secure.com” instead of the official “support@yourbank.com.” Always verify the sender’s address carefully.
  • Generic Greetings and Lack of Personalization: Legitimate companies usually address you by name. Phishing emails often use generic salutations like “Dear Customer,” indicating they don’t have your personal details.
  • Urgent or Threatening Language: Scammers create a sense of urgency to prompt immediate action, such as claiming your account will be suspended unless you verify the information. Be cautious of emails pressuring you to act quickly.
  • Suspicious Links or Attachments: Phishing emails may contain links that appear legitimate but direct you to fraudulent websites. Hover over links to see the actual URL before clicking, and avoid downloading unexpected attachments.
  • Poor Grammar and Spelling Errors: Many phishing emails contain noticeable grammatical mistakes or awkward phrasing, which can be a red flag. Professional organizations typically proofread their communications.
  • Unsolicited Attachments: Be wary of unexpected email attachments, especially if they prompt you to enable macros or contain executable files, as they may install malware on your device.
  • Mismatched URLs: Ensure that the URL in the email matches the legitimate website’s address. Phishers often use URLs with slight misspellings or additional words to deceive users.

With these tips, you’ll spot heaps more phishing emails and boost your security.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from MakeUseOf.com SOURCE

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5 ways to improve email security

With email being the biggest business productivity tool out there, it’s no surprise that it’s also the main vehicle for cybercrime. Email phishing is the most common type of online exploitation, which grew by 173% in Q3 of 2023 compared to the previous quarter of the same year!

Google blocks about 100 million phishing emails every single day. That’s a huge number for just one platform. Most of us suffer from email overload, but it’s also the medium which feels safe and secure. There’s something about email that feels personal, it’s addressed to us and is now in our virtual – and physical – space. Which is probably why it’s such a successful tool for phishing.

Often we’re responding or taking action on an email in a rush. A quick email reply before lunch break, or rushing to a meeting. It’s those that catch us unawares. Various recent studies have looked into what causes the bulk of data breaches, and unfortunately, it’s us, users. Some say it’s about 88%, whereas others put the number closer to 95% of data breaches are caused by human error.

Here are five tactics and tools to help strengthen your organization’s IT security on the email front:

1. Employee education

Most of us are generally overwhelmed with emails. And often we respond in a rush, trusting that the email is from a reliable source, bearing honest information. Taking that for granted is exactly what cyber-criminals rely on. This is why an employee education and awareness program is absolutely crucial when it comes to internet security. Even the most savvy technology users get caught out, because criminals have one job, and that’s to catch us in a brief moment of unawareness or to make victims of the ignorant.

While it seems insignificant, it’s things like checking sender email addresses, opening attachments with caution, or checking links before, that could halt a data breach. Seemingly obvious, it’s those things that are at the heart of email phishing scams.

2. The wolf in CEO’s clothing

More and more, the Chief Executive of a company is targeted by hackers. Often, the CEO’s IT profile has access to all data systems, so it’s the most valuable access point. When executives are used for phishing, it’s known as ‘whaling’. Impersonating the CEO or top brass is also a brilliantly simple method to trick employees into providing information and access. Who’s going to say no to the CEO? Hackers will create a fake email account and request information from appropriate staff members.

Making employees aware of this sort of thing should form part of an education program, but it’s also a good idea to grant limited access to key systems. Creating silos of users who use a particular system is recommended, or allowing system access for a limited period. Allowing one profile (or more) complete access to all systems all the time is creating a massive platform for risk. Limited access protects the user and the organization. 

3. Cyber threat intelligence in cybersecurity

In cybersecurity, the evolution of algorithmic approaches and the integration of cyber threat intelligence have become essential in combating sophisticated hacker tactics. Modern algorithms now focus on core characteristics rather than just content, employing AI to identify impersonations in writing style and language. This is combined with pattern analysis to block malicious emails. Concurrently, cyber threat intelligence, which analyses the motives, targets, and methods of attackers, has become a crucial defense layer. 

As attackers use advanced methods like legitimate domain emails and clean IP addresses, it’s vital to have robust security systems that blend advanced algorithmic analysis with continuous threat intelligence, and human experts still play a huge role here, to effectively detect and counter hacker activities.

4. View email as just one piece of the security puzzle

While email is a useful tool to access an organization’s assets, it’s not the only one. But it’s important to ensure that all avenues are coordinated to block threats, from cloud applications, to websites accessed by employees. And technology systems are also only one aspect of cybersecurity. Much of an organization’s protection lies in ensuring staff is vigilant and educated. Email security should not be a silo, but rather it should be integrated into the bigger picture of the entire technology environment, which should be integrated into the company culture.

5. A multi-layered approach with emphasis on attachment scanning

In enhancing email security, a multi-layered approach is paramount, with a significant emphasis on the vigilant scanning of attachments. These attachments are often the carriers of malware and other cyber threats. Advanced scanning techniques are crucial, utilizing not only traditional malware signature detection but also heuristic analysis to identify new, unknown threats. This involves examining attachments in a controlled environment, or ‘sandboxing’, to detect any malicious behavior.

Additionally, this multi-layered strategy should integrate robust phishing detection, continuous cyber threat intelligence updates, and stringent access controls, ensuring a comprehensive defense against the diverse and evolving nature of email-based threats. 

Attackers excel in presenting an innocent front in a phishing email, and it requires not only smart systems in place, but human smarts at every level to keep a company’s data assets secure. Cybersecurity walks the fine line between maintaining efficiency and avoiding user frustration, while also keeping an organization’s key assets safe.

Contact our team of experts to learn more about developing a comprehensive cybersecurity training program for your business.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechRadar.org SOURCE

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Online employee monitoring: Should businesses implement it?

Employee monitoring has become a widely debated topic today. With advancements in technology and the increasing reliance on digital communication and work platforms, many employers are choosing to monitor their employees’ activities. This practice has many benefits, but it’s not without drawbacks. Here, we’ll discuss the pros and cons of online employee monitoring to help you decide if it’s right for your business.

Defining online employee monitoring

Online employee monitoring refers to the practice of tracking and analyzing employees’ digital activities in the workplace. This is often performed using specialized employee monitoring software that is installed on employee devices. The software can track various aspects of employee behavior, such as internet usage, email communication, screen activity, and even keystrokes. By leveraging monitoring tools, employers gain insights into how employees interact with digital resources, enabling them to identify patterns, assess productivity levels, and mitigate security risks.

Benefits of online employee monitoring

The adoption of online employee monitoring offers several tangible benefits for organizations:

  • Enhanced productivity – By gaining visibility into employee workflows and identifying bottlenecks, businesses can optimize processes and improve overall productivity. For example, if employees are spending too much time on non-work-related websites, monitoring can help address the issue and boost efficiency. At the same time, simply knowing that their activities are being monitored can motivate employees to stay on task.
  • Data security – Monitoring digital activities allows employers to detect unsafe online behavior and warn employees who violate security protocols before they fall victim to a cyberthreat. For instance, if an employee often visits malicious websites or downloads unsanctioned applications, employers and system administrators can put a stop to these actions to minimize the risk of a data breach.
  • Compliance management – Employee monitoring can aid in compliance management by ensuring that employees follow industry regulations and internal policies. This is especially important when it comes to industry-specific data policies where employees must handle sensitive information with utmost confidentiality and only share data with authorized parties.

Potential drawbacks of online employee monitoring

While online employee monitoring offers various advantages, it also comes with several drawbacks:

  • Privacy concerns – Monitoring employees’ digital activities can raise significant privacy concerns, potentially eroding trust and morale within the workforce. This is particularly problematic if employees are not aware that their actions are being tracked or if monitoring extends to personal devices.
  • Ethical issues – The use of employee monitoring software raises ethical questions about the balance between employer rights and employee privacy. Employers must consider implementing clear policies on how and when monitoring takes place to avoid violating employee trust.
  • Employee resistance – Excessive monitoring may lead to employee resentment and resistance, undermining morale and negatively impacting retention rates. What’s more, anxiety levels toward performance may increase if employees feel that their every move is under scrutiny.
  • Inaccurate assessments – Monitoring alone does not provide a complete picture of an employee’s performance. Some activities, such as brainstorming or working collaboratively with colleagues, may not show up in monitoring data and could lead to inaccurate productivity assessments.

Finding the right balance

To effectively leverage online employee monitoring while mitigating its potential drawbacks, companies must strive to find the right balance. Here are some strategies to achieve this:

  • Transparency and communication – Foster open communication with employees regarding monitoring practices, clarifying the objectives, scope, and implications of monitoring activities.
  • Purposeful monitoring – Focus monitoring efforts on specific areas or activities relevant to business objectives, avoiding unnecessary intrusion into personal or non-work-related communications.
  • Privacy protections – Implement safeguards to protect employee privacy, such as anonymization of data, access controls, and clear policies governing data usage and retention.
  • Employee involvement – Get feedback from employees about the monitoring practices and be open to making changes based on their input. Once you’ve found the right balance, ensure that policies and practices remain consistent, fair, and respectful of each employee’s rights.
  • Regular evaluations – Assess the effectiveness and impact of monitoring on both employees and the organization regularly. If employees report that monitoring is deeply affecting their well-being, privacy, and productivity, you may have to consider adjusting your monitoring policies or even abandoning them altogether.

Keeping your workers safe and productive is a challenge, and online employee monitoring is just one tool in the toolbox. If you need more ideas on how to optimize productivity and address cybersecurity risks, call us today.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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Modernizing print security for today’s working world

Security is a top priority for many businesses, but the speed at which the cybersecurity landscape is evolving and the increasing sophistication of cyberattacks means a detailed understanding of where some of the biggest risks are coming from is limited amongst many CISOs and IT managers.

By 2025, the cost of cybercrime for businesses is predicted to reach $10.5 trillion, up from $8 trillion in 2023. Despite this trend, many businesses are overlooking and neglecting high-risk areas such as print security, inadvertently leaving them subject to attacks.

In fact, according to research from Quocirca, printed documents represent nearly one third (27%) of IT security incidents, yet print security is low on the agenda when compared to other elements of the technology stack like cloud, email, and public networks.

Despite this fact, 61% of organizations have experienced data losses due to unsecure printing practices over the past year. At a time where cyberattacks are on the rise, and will become increasingly common, it is critical that businesses do not overlook the importance of securing the print environment as a crucial building block for a robust security infrastructure.

The impact of hybrid working

To address the evolving security challenges posed by people working both in the office and remotely, businesses need to implement additional measures to safeguard their networks and the sensitive information that travels on them.

When everyone worked in the office full-time, organizations heavily relied on traditional security measures to protect their documents, including office security, traditional password encryption, network security and firewalls. In fact, recent research from Quocirca found that 39% of organizations are finding it harder and harder to keep up with print security demands as the workplace has evolved into the hybrid spaces they are today.2

The combination of remote and office working has increased the use of personal and mobile devices, which are not protected by the organization’s robust security infrastructure. This leaves private end-user devices susceptible to breaches when working away from the office. As a result, security leaders are forced to reassess their cybersecurity strategies to specifically address document protection in this new landscape.

This is highlighted in a recent report from IDC, which shows that 43% of respondents cite security vulnerabilities and the ability to ensure that at-home print devices are compliant with corporate governance and security policies as a top challenge. With employees printing documents from their own homes and personal devices, the risks of potential data breaches and unauthorized access have significantly increased.

This paradigm shift in work dynamics calls for a more robust approach to print security. Organisations must adapt to the reality that sensitive documents may be accessed and printed on various remote devices that do not have the same level of protection as the wider business network. Consequently, security leaders are now tasked with reimagining their strategies, implementing measures to secure documents at every stage of their lifecycle, whether printed or electronic, and regardless of the device used or where it is located.

Robust security measures are the key for hybrid workplace safety

It’s imperative for organizations that don’t currently have robust measures in place to safeguard their documents sooner rather than later. Third-party providers can play a significant role in enhancing secure practices around remote printing devices. While many organizations already invest in third party services, only 32% are satisfied with their security offerings. As such, it is crucial for organizations to work with vendors that prioritize security from the ground up, ensuring it is implemented at every stage of the printing process.

Businesses should aim for services that offer a comprehensive, 360-degree approach to security, covering devices, software, networks, and cloud-based services. Many lean on third-party vendors that specialize in secure information management, to help ensure that sensitive documents are protected throughout their lifecycle, from storage and transmission to printing and disposal.

Leveraging external expertise can help strengthen organizational print security measures, promote a holistic approach to print security, and ensure a culture of secure practices is in place. In doing so, businesses can mitigate cyber-attacks by safeguarding the confidentiality and integrity of their printed materials, particularly when using remote end-devices.

Prioritizing print security for your business

It goes without saying that the safe moving and sharing of documents must be a crucial part of workplace security. Implementing robust measures to safeguard sensitive documents is essential to mitigate potential risks and vulnerabilities. This includes adopting a comprehensive approach that covers devices, software, networks, and cloud-based services.

By recognizing the importance of securing the print environment and implementing a proactive strategy, businesses can adopt a holistic 360-degree approach to print security and mitigate the risks of cyber-attacks from the ground up.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechRadar SOURCE

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5 Reasons to Upgrade Your Old Router

There is no specific length of time a router will last; your router doesn’t have an expiry date. However, it is generally accepted that a standard Wi-Fi router will last between five and ten years.

As with all technology, numerous factors affect the lifespan of a router, such as how well it is looked after and maintained, where it is kept, its workload, and more.

Another mitigating factor is age itself and whether your router works with the latest Wi-Fi standards used by your other devices. It’s no use buying the latest and greatest laptop with Wi-Fi 6E technology if your Wi-Fi router is stuck using Wi-Fi 5. It simply won’t be able to deliver the Wi-Fi speeds you expect.

In addition, age itself typically means dirt and dust. You can have a perfectly clean house (or other local environment), but over the years, dust will find its way into your router and begin slowly degrading your router hardware. Unlike most other computer hardware, a Wi-Fi router isn’t on most folks’ “take apart and spring clean” list.

Should You Upgrade Your Router When New Wi-Fi Standards Launch?

In a word, no. At least, not immediately, and there are a few reasons for this.

First, when a new Wi-Fi standard launches, it takes years for it to reach production. For example, Wi-Fi 6E launched in 2020, but it took until 2022 for most manufacturers (routers and other hardware) to start using the standard. When Wi-Fi 7 launches (expected 2024), it’ll take at least one year for devices to start using the new standard, so there isn’t an automatic rush to upgrade.

But there are some other reasons you’ll want to upgrade your router.

  1. Network Performance: A newer router should deliver greater network performance across the board. It’s not just the potential to use a new Wi-Fi standard; all the hardware in your new router will be upgraded and deliver better Wi-Fi, process data faster, handle more devices, and so on.
  2. Security: Newer routers often come with improved security features and better network management tools. If your current router is outdated in these areas, upgrading can provide both performance and security benefits. For example, a new router will likely support WPA3, the latest Wi-Fi security standard.
  3. Reliability: New routers are often more reliable and less prone to issues like random disconnections or the need for frequent restarts. When your old Wi-Fi router can’t maintain a proper connection, upgrading to a new router will feel like stepping into the future.
  4. Compatibility: Your old router might not have what it takes to handle gigabit Ethernet, which will limit your Wi-Fi speeds.
  5. Future Proofing: As stated, Wi-Fi standards take a while to filter through, and that applies to your devices, too. Upgrading an old router will protect against future changes for many years to come, especially given how long a router lasts.

Even though routers last for up to ten years, there are some good reasons why you should upgrade your router in the interim. Just be sure to consider your current and future needs before ditching your old router.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from MUO SOURCE

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