Posts

With remote work becoming the new normal for many businesses, employers can’t help but worry about how much work their employees are getting done. One way to determine this is by monitoring employees online. However, this practice can raise privacy concerns. This article will shed light on what employee monitoring is and how it can help your business.

What is employee monitoring?

Employee monitoring is the practice of using digital tools to track employee activity and performance, and the progress of their tasks. The data collected can be used to identify patterns, trends, and correlations across different teams allowing managers to gain insight into various work processes, and how they can be improved.

What are the benefits of employee monitoring?

Here are the key benefits of monitoring your employees online:

1. Improved productivity
Using employee monitoring tools can help you track how much time employees spend visiting non-work-related websites or chatting with friends. If an employee’s productivity goes down significantly because of these activities, you can address the issue by reminding that specific employee about the company’s policy regarding visiting non-work-related websites and/or limiting his/her internet access.

When employees know that their activities are being monitored, they’re more likely to focus on their tasks and avoid inappropriate internet use.

2. Better security
According to Verizon’s 2021 Data Breach Investigations Report, 85% of breaches reported in 2020 were due to human error. Monitoring the online habits of employees can help employers track and flag instant messages and emails containing sensitive and private information. In addition, managers can block employees from visiting phishing sites or websites that automatically download malware onto unprotected computers and mobile devices.

3. More efficient project management
Monitoring employee activity provides managers with continuous reports on workers’ progress, allowing them to stay on top of multiple projects. These reports can help managers delegate tasks and adjust schedules to meet deadlines.

What are the disadvantages of monitoring your employees online?

Despite its benefits, employee monitoring also comes with some drawbacks, such as:

1. Trust issues
Employees may feel that their privacy is being violated. This can lead to low employee morale and reduced productivity, as well as distrust between and among colleagues.

2. Legal issues
States and countries may have varying policies on employee monitoring, but one thing is constant ⁠— an employee’s consent is needed before any type of monitoring can be done.Without the consent of an employee, an employer can be charged with privacy violations and discrimination if the information collected is used to harm that employee.

To avoid potential problems that can arise from employee monitoring, employers should explain why monitoring is needed. A written policy should be created explaining how employees will be monitored, what information will be collected, and how that information will be protected.

If you want to learn more about employee monitoring, give us a call today.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

When people think of monitoring employees’ online activities, they typically imagine tyrannical bosses who want to make sure their subordinates are working during their shift. However, there is much more to monitoring their activities than that — doing so can actually help increase productivity and protect the business in the process. Find out the pros and cons of monitoring your employees’ online behavior by reading this blog.

The case for monitoring

Monitoring your employees’ activities on company devices can be beneficial, as it helps:

  • Protect your organization from data theft or harm since careless or disgruntled employees may leak or steal your data.
  • Ensure members of your staff comply with policies such as not downloading illegal programs or visiting websites with illegal or hostile content.
  • Provide evidence in case of a lawsuit should an employee participate in illegal activities using your business’s computers.

Arguments against employee monitoring

Of course, you should also be aware of the potential downsides to monitoring. These include:

  • Reduced productivity, as monitoring can put a damper on employee morale and the perceived distrust may make your employees less driven to perform well.
  • Privacy or discrimination issues that may stem from you being privy to personal details about your employees that you would’ve never known about had you not monitored them. For example, you may discover their political or religious views, sexual orientation, or medical problems. This subjects your business to potential privacy or discrimination issues if you or your management team acts negatively based on any of this information.

Monitoring guidelines to follow

If you decide to monitor your employees, here are a few tips you should follow.

1. Create written policies
When you monitor your employees, ask yourself, “Am I doing this for security purposes? Is it to ensure my employees aren’t wasting time on games or social media?” Monitoring policies that are too strict could create an atmosphere of distrust.

Set guidelines for acceptable use of email and social media, web browsing, instant messaging, and downloading software and apps. Also, make sure to include how monitoring will be carried out and how data will be used, secured, and destroyed.

2. Inform your employees
It’s important to inform your employees about the scope of your monitoring policies. If they find out you’re doing it secretly, you could face legal issues.

Explain to your employees why you’re monitoring them and the risks your business faces from misuse of digital assets. Reassure them you’re not doing it to spy on their personal lives, but to create a compliant and law-abiding workplace. Because their activities will now be less private, encourage your staff to use their smartphones for personal matters. Also, provide your employees with a copy of your written policy for them to read and sign.

If implemented correctly, employee monitoring makes your business more secure and productive. For more information about security and other IT support tools, get in touch with us today.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE