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Cyber Insurance Preparedness for Small Businesses

Having the right technology controls in place can vastly impact the cost of cyber insurance and claims eligibility.

Hackers are aggressively targeting small and medium-sized businesses: One in every three SMBs was hit with ransomware in 2024, according to research from Microsoft.

The luckiest businesses will never get breached or will have the incident response and backup and recovery plans in place to walk away unscathed. But even they are at risk of liabilities such as business disruptions, exposed data and fines. Not to mention, 94% of all ransomware attempts against SMBs in 2024 targeted backups, according to Sophos.

Enter cyber insurance. As more SMBs investigate first- and third-party coverage, they’ll encounter a slew of technical prerequisites. It’s crucial that they know what risks to cover and the requirements to qualify for that coverage in order to ultimately be eligible for a payout. 

Upfront Risk Assessments Save Time and Money

Many cyber insurance providers provide free risk assessments for businesses, but John Candillo, field CISO at CDW, recommends doing a little upfront work to smooth out the process and avoid getting blindsided.

“Insurers want to know how your business looks from the outside looking in,” he says. “A focus on this ahead of time can greatly improve your situation when it comes to who’s willing to underwrite your policy, but also what your premiums are going to be and how you’re answering questionnaires,”

Conducting an internal risk assessment and engaging with cybersecurity ratings companies such as SecurityScorecard or Bitsight can help SMBs be more informed policy shoppers.

“If you understand what the auditor is going to ask you and you’re prepared for it, the results of the audit are going to be way different than if you’re caught off guard,” Candillo says.

These steps get stakeholders thinking about what type of risk requires coverage. Cyber insurance can broadly be put into two categories. First-party coverage will protect against things such as breach response costs, cyber extortion costs, data-loss costs and business interruptions. Third-party coverage insures against risks such as breach liabilities and regulatory penalties.

The more you know up front about your risk profile, the easier it is to advocate for yourself during the underwriting process.

Proper Security Controls Are Necessary for Coverage

Inadequate cybersecurity controls can be a dealbreaker for cyber insurers, resulting in outright rejection or prohibitively expensive premiums.

“They’re going to have anywhere from 15 to 30 controls they’re going to ask about,” Candillo says. “But we call the most common things they ask about the big 12.”

  1. Multifactor authentication
  2. Privileged access management
  3. Remote access controls (such as VPNs)
  4. Endpoint protection and response
  5. Security information and event management
  6. Incident response plan
  7. Business continuity plan and disaster recovery
  8. Backup strategy
  9. Email security
  10. Security awareness training
  11. Third-party risk management
  12. Patching and vulnerability management

“They’re going to ask you no very pointed questions,” Candillo says. “For example: Is every application accessible only through multifactor authentication? And they’re going to expect a yes or no answer.”

Phrases such as “yes, no, always, never, every and all” fall into a category Cardillo calls absolutist language. Covering your bases isn’t just a matter of getting coverage; it’s also a matter of meeting certain requirements should you need to submit a claim.

“Don’t just answer yes or no,” Candillo says. “Take the PDF they gave you with the yes or no questions, export it into another format where you can actually qualify your answers and give as much information as possible.”

This added context helps businesses have a more complete picture of the controls they have in place and can round out answers in questionnaires as a possible defense in the event that an insurer attempts to deny a claim.

In terms of implementing the prerequisite technology, Candillo recommends working with a partner such as CDW with access to solutions from a variety of vendors.

“There are cheap ways to do it and there are expensive ways to do it,” he says. “SMBs are probably going to opt for the affordable way, as long as they know what that looks like.”

Cyber Insurance Isn’t a One-Time Thing

Most cyber insurance policies will need to be reviewed on an annual basis. Businesses will therefore have to complete questionnaires annually, and the questions being asked could change depending on shifting conditions in the threat landscape.

What’s more, many businesses will create an “insurance tower,” as they may require more than one insurer to achieve the desired level of coverage. While a common practice, this does multiply the work that goes into renewing policies each year. Candillo says this further underscores the importance of adding context to checklists.

“It’s something they have to deal with every year, and you may only hear about it once a year,” he says. “Without that additional context, it’s hard to get a lot of knowledge and experience around how the answers you give impact insurability, not to mention premiums.”

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from BizTechMagazine.com SOURCE

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Safeguard your SMB from password manager attacks

Staying secure online is becoming trickier by the day, especially for small or medium-sized businesses (SMBs). While tools like password managers are designed to protect sensitive information, cybercriminals are now targeting them. A recent study reveals a startling threefold increase in malware targeting password vaults and credential stores over the past year.

The rising threat of infostealers

Infostealers, also known as information stealers, are a type of malware designed to hijack and transmit sensitive data from a victim’s computer. They can come in many forms, such as keyloggers or spyware, but their main goal is to collect login credentials and other valuable information.

The study by Picus Security uncovered alarming growth in infostealers designed to target credential stores, including password managers. By analyzing one million malware samples, researchers confirmed that 93% of malicious actions use just 10 common hacking methods.

Why are password managers a prime target? Their centralized nature makes them convenient for users but equally appealing to cybercriminals. By breaching just one password vault, attackers can gain access to a wealth of credentials across multiple accounts and platforms.

Malware in action: RedLine and Lumma Stealers

Two notorious infostealers leading these attacks are RedLine Stealer and Lumma Stealer, each targeting victims in unique ways.

  • RedLine Stealer is often spread through phishing attempts or fake websites. It specializes in extracting data from web browsers, email applications, and other credential storage locations.
  • Lumma Stealer operates as a Malware-as-a-Service (MaaS), allowing criminals to rent the malware and use it to steal payment credentials, cryptocurrency wallets, and other sensitive information.

Malware tactics are changing. With operating system defenses improving, old methods such as credential dumping are less effective. Modern infostealers now target weaker but valuable areas, such as password managers.

The dark web surge

The stolen credentials don’t just stop with the initial hacker; they often end up being posted for sale on the dark web. Initial access brokers profit by reselling credentials that give hackers easy access to enterprise systems. These stolen credentials are then used in major ransomware attacks.

Why password manager attacks are increasing

Cybercriminals are adapting their tactics to target password managers for several reasons, including their effectiveness and ease of execution.

  • Minimal skill requirement – Most infostealers only need basic user-level access to scrape stored credentials, making attacks fast and easy.
  • Automation – Many attackers leverage automated tools to extract information, streamlining cyber theft.
  • Password reuse – If businesses use repeated passwords across accounts, stolen credentials can lead to broader credential stuffing attacks, exposing an entire network.

For SMBs, such attacks can be devastating, resulting in operational disruptions as well as financial losses and reputational damage.

Protecting your credentials with secure technologies

SMBs must take decisive action to protect themselves from these growing threats. Here’s how you can stay ahead of attackers and secure your password management systems effectively.

  • Adopt zero-knowledge encryption password managers. With zero-knowledge encryption, even if the vault is breached, no one can read the stored credentials.
  • Enable multifactor authentication. Do this across all user and administrator accounts, making it harder for hackers to gain access.
  • Train your users. Educate employees about phishing attempts and other malware entry points. Teach them to recognize suspicious links and avoid downloading attachments from unknown sources.
  • Regularly update software. Make sure all software, including operating systems, browsers, and password managers, is updated with the latest patches to minimize vulnerabilities.
  • Review logs for unusual activity. Monitor activities in password managers and look for suspicious access or login attempts outside regular patterns.

Password managers are indispensable tools for managing multiple accounts safely, but they’re not invincible. For SMBs, proactive security measures should be part of a broader strategy to strengthen operations against emerging threats.

Safeguard your business from various threats — contact our security experts to get started.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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Think you can spot a phishing email?

This new trick is harder to catch.

Many people are getting better at spotting phishing attacks from outside sources. But what if the attack appears to come from within your own company? A recently discovered vulnerability in Microsoft 365 is being used to bypass traditional security, making it easier than ever for hackers to send you convincing fake emails that slip past your defenses.

The sneaky trick, explained

At the heart of this new threat is a Microsoft 365 feature called Direct Send. It was created for a simple, helpful reason: to allow internal office devices, such as printers and scanners, to send you emails — such as a scanned document — without needing to log in with a password. This feature is designed for convenience and is intended only for internal use.

However, this convenience has created a security loophole. Because Direct Send doesn’t require authentication, hackers have found a way to exploit it to send phishing emails without needing to steal a single password or compromise any accounts. All they need is a few publicly available details and some guesswork to figure out your company’s email address format.

Once an attacker has a valid internal email address, they can use the Direct Send system to send emails that look like they’re from someone inside your organization. And because these emails are routed through Microsoft’s own infrastructure and appear to be internal, they often bypass the very security filters designed to catch suspicious messages.

In a recent campaign that affected over 70 organizations, attackers used this method to send fake voicemail notifications containing malicious QR codes, which tricked users into visiting websites that stole their Microsoft 365 credentials.

What you can do: Stay alert

While the technical fix is up to your IT team, everyone can help prevent these attacks by being cautious.

  • Be suspicious of the sender – Even if an email looks like it’s from a coworker, be wary if the request is unusual.
  • Question internal notifications – Employees are used to seeing notifications from scanners and printers, so they rarely question their authenticity. Think twice before opening attachments or clicking links in automated messages.
  • Beware of QR codes – Be very careful about scanning QR codes you receive in emails, as they may lead you to malicious websites.
  • Report, don’t reply – If you see a suspicious email, report it to your IT department immediately.

For your IT department: The technical fix

This attack exploits a misconfiguration, not an impossible-to-stop, zero-day threat. Your technical team can take several steps to shut this vulnerability down.

  • Implement strict policies – Enforce strict DMARC and anti-spoofing policies to make it harder for fakes to get through. You should also enable “SPF hardfail” in Exchange Online Protection.
  • Disable or reject Direct Send – Microsoft is working to disable Direct Send by default. In the meantime, you can enable the “Reject Direct Send” setting in the Exchange Admin Center to block this type of attack.
  • Flag unauthenticated mail – Set up rules to flag any unauthenticated internal emails for review.
  • Secure your devices – Treat all network-connected devices, such as printers and scanners, as fully fledged endpoints. This means putting them on segmented networks, monitoring their activity, and restricting what they are allowed to do.

Don’t wait for an attack to test your defenses. Contact our cybersecurity experts today for help securing your email systems and for more information on how to protect your organization.

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The state of ransomware today and what it means for your business

Ransomware has become one of the most persistent cyberthreats, affecting organizations of all sizes across the globe. These attacks, which hold data hostage in exchange for payment, are evolving rapidly as attackers adopt new tactics that leave businesses scrambling to respond. For business owners and leaders, understanding the current state of ransomware is crucial for protecting their organizations from potentially devastating consequences.

Ransomware today: A shifting landscape

The ransomware threat landscape has never been more dynamic. While joint efforts by law enforcement and security agencies have led to takedowns of major ransomware groups, smaller and more agile gangs have quickly filled the void.

One key trend is the emergence of new ransomware strains, often rebranded or derived from leaked and purchased code. These groups are working faster, starting negotiations just hours after stealing data.

Most alarmingly, “double extortion” tactics have become the norm. Attackers no longer settle for encrypting company data; instead, they also steal sensitive information, threatening to leak it publicly unless their ransom demands are met. This shift has rendered encryption-only attacks nearly obsolete.

Certain sectors have also become primary targets for ransomware groups. Healthcare organizations, educational institutions, and government agencies remain top priorities for cybercriminals due to the sensitive nature of their data and their perceived vulnerability. These industries accounted for nearly half of publicly disclosed attacks in 2024, according to a BlackFog report.

For business owners and leaders outside of these sectors, it’s crucial to note that no industry is truly safe. The rise of Ransomware-as-a-Service, or RaaS, has made it easier for more and less skilled cybercriminals to target businesses of all sizes with advanced ransomware.

How law enforcement and enterprises are fighting back

Despite the growing complexity of ransomware, there is hope on the horizon. Law enforcement agencies and international collaborations have made significant headway in disrupting major ransomware operations. High-profile takedowns, such as Operation Cronos, have resulted in a decline in the overall volume of ransom payments — a promising trend for businesses worldwide.

However, the fight against ransomware doesn’t solely rest on external actors. Enterprises are adopting the following proactive measures to safeguard themselves:

  • Implementing zero trust architecture – Zero trust is a security model that assumes that threats exist both outside and inside an organization, requiring strict verification for all users and devices attempting to access resources.
  • Adopting endpoint detection and response (EDR) solutions – EDR tools provide real-time visibility into the devices connected to a network, enabling businesses to detect, investigate, and swiftly respond to threats before they can cause significant damage.
  • Conducting regular cybersecurity drills – Simulating an attack can help identify weaknesses, prepare employees, and ensure the organization can respond quickly and efficiently in the event of a real breach.
  • Maintaining immutable backups – If ransomware infiltrates your system, immutable backups provide a secure way to restore operations without paying the ransom.
  • Staying vigilant with patches and updates – Attackers cannot take advantage of outdated technology when you regularly update your software and systems.
  • Leveraging artificial intelligence (AI) tools – Just as attackers are exploring AI-based methods to enhance their operations, businesses can use AI for advanced threat detection and automated responses to preempt attacks.

Our security experts can help you build a comprehensive cybersecurity strategy that includes proactive measures and rapid incident response capabilities. Contact us today to learn more about how we can protect your business from ransomware attacks.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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How to pick the right antivirus software for your SMB

When running a small or medium-sized business (SMB), security should never be an afterthought. With cyberattacks becoming more advanced, having reliable antivirus software is one of the most effective ways to protect your sensitive data. However, choosing the right antivirus software isn’t as simple as picking the first one you come across. The wrong choice could lead to poor performance, unnecessary expenses, or, worse, vulnerabilities in your defenses. Here are five key factors to consider before purchasing antivirus software.

Cost

Sticking to a budget is essential, but cost should be more than just the sticker price when evaluating antivirus solutions. Instead, think of it in terms of value for money.

What to consider

  • Free vs. paid versions – While free antivirus software might seem like a cost-effective solution, it often lacks features such as advanced threat detection, multidevice support, or customer service.
  • Pricing plans – Does the software offer flexible pricing plans that scale with your business? Many antivirus providers offer packages designed specifically for SMBs, with options for a limited number of devices.
  • Hidden costs – Watch out for hidden costs such as additional fees for technical support, upgrades, or advanced features not included in the basic package.

Speed and performance

Slow, resource-heavy software can cripple productivity. Antivirus software is meant to protect your system, not bog it down.

What to consider

  • System impact – Will the antivirus software slow down your devices? Some solutions are notorious for eating up processing power, making simple tasks like opening applications painfully slow.
  • Scan speeds – How fast can the software run a full system scan? It should strike a balance between thoroughness and efficiency, ensuring minimal disruption to your team’s workflow.
  • Smart scanning options – Look for features such as scheduled scans or smart scanning, which allow the program to run background checks during low-usage times.

System compatibility

Every business uses a mix of devices to operate, which can include PCs, Macs, tablets, and smartphones. The antivirus software you choose should be compatible with your setup.

What to consider

  • Operating systems – Does the software support the operating systems your team uses? Some antivirus programs are optimized for Windows, while others are better suited for macOS or Linux environments.
  • Device coverage – How many devices can you protect under a single license? Keep in mind that many SMB packages allow for a specific number of installations, so ensure you have enough to cover your team’s equipment.
  • Mobile compatibility – With employees often working on the go, your antivirus software should extend its defense to mobile devices.
  • Cross-platform protection – If your office uses a mix of operating systems, look for an antivirus solution that offers protection for all of them.

Comprehensive protection

Antivirus software should do more than just scan for viruses. It should also defend against evolving cyberthreats.

What to consider

  • Features – Look for features beyond basic virus detection, such as ransomware protection, phishing prevention, and firewall integration.
  • Real-time monitoring – Does the software constantly monitor threats, or does it only check during scheduled scans? Real-time monitoring is crucial for businesses that need 24/7 defense.
  • Web protection – With so much business conducted online, antivirus software should be capable of safeguarding your web browsers against malicious sites and downloads.
  • Cloud-based updates – Threats evolve daily. Ensure the software offers automatic, cloud-based updates to keep your protection current.

Customer support

Even the best antivirus software can run into hiccups, and when that happens, having access to reliable customer support can make all the difference.

What to consider

  • Documentation – Check if the antivirus provider offers detailed user guides, FAQs, or video tutorials to help your team use the software effectively.
  • Support channels – Does the company offer support via email, phone, or live chat? 24/7 availability is ideal if you operate outside traditional business hours.
  • Response times – How quickly does the support team resolve issues? A delayed response during a real security incident can be catastrophic.

Choosing antivirus software may feel like a chore, but investing a bit of time upfront can save you from major headaches and even bigger losses. Focus on these five factors, and you’ll be set to find a solution that’s tailored to your SMB’s needs.

Still not sure where to start? Contact our cybersecurity experts for personalized advice.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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The 5 most common security risks to your IT and how to address them

Security breaches often stem from a handful of common threats, both internal and external. Identify the five most IT security risks and learn how to address them effectively to keep your systems safe.

Accidental malware installation

Malware, also known as malicious software, is software created that causes damage to computers, servers, or networks. It ranges from viruses and worms, to ransomware and spyware, and is capable of stealing sensitive data or causing significant harm to systems. Malware can be inadvertently installed through various means, often by downloading software from untrusted sources. For example, torrent websites may prompt users to download software for proper functionality, only to include malware as part of the installation. Additionally, hackers may send emails with infected attachments or links to malicious websites disguised to look official.

You can avoid malware installation by implementing the following best practices:

  • Download only from trusted sources: Ensure that any software is from a reputable website. Be vigilant about the URL, as cybercriminals often create fake sites with slightly altered addresses, such as “www.g00gle.com” instead of “www.google.com.”
  • Inspect file names: Malware often masquerades as legitimate files, using similar names with slight variations. If in doubt, do not download the file and, if it’s from someone you know, verify its authenticity.
  • Scan before opening: Scan all downloaded files with antivirus software before accessing them.
  • Avoid risky websites: Steer clear of torrent sites, adult content, or platforms that stream pirated videos, as these often harbor malware.

Unauthorized admin access

Many users operate their computers with administrator privileges, allowing them to install software and change settings. If a hacker gains access to an admin account, they can control the system entirely, potentially exposing sensitive data and network integrity.

There are two key ways to mitigate this risk:

  • Restrict admin rights: Grant administrative access only to users according to their responsibilities. By restricting admin privileges, you can minimize the impact of a compromised account.
  • Integrate antivirus software: Utilize antivirus software and regularly update it to recognize new threats. Furthermore, routine scans can help recognize potential threats early, providing an additional layer of security against malware that may exploit admin access.

Physical access to your computer

Allowing physical access to your computer can lead to serious security issues, such as malware infections or data theft. For example, if you leave your computer unlocked, someone could easily insert an infected USB drive or even reset your password, exposing your system and sensitive information.

To enhance your computer’s physical security, consider these practices:

  • Use strong passwords: Always secure your computer with a strong, unique password.
  • Lock your computer: Make it a habit to lock, turn off, or log off your device whenever you step away, preventing unauthorized access to your files.
  • Disable unused drives and ports: If you don’t use certain drives, such as CD/DVD or ports like USB, disable them in your system settings. This reduces the risk of someone using removable media to introduce malware or steal data.

Insider threats

Insider threats are internal security risks that most often originate from employees. These risks can arise from malicious intent, such as a disgruntled employee deleting crucial data, or from negligence, where a worker inadvertently introduces malware. Both scenarios can lead to significant damage to your IT systems.

To mitigate insider threats, you should restrict access to files and systems based on each employee’s role, similar to addressing unauthorized admin access. For example, there is no reason a member of the marketing team should have unrestricted access to confidential financial data. Additionally, regularly review and revoke any unnecessary access rights (such as when an employee transfers to another department or leaves the company) to further minimize potential harm.

Compromised passwords

Weak passwords are a leading cause of security breaches, with 35% of respondents in a Forbes Advisor survey identifying them as the source of their data breaches. Beyond setting easily guessed passwords, individuals often recycle them across several accounts, increasing their vulnerability to a major security breach.

To strengthen password security, follow these recommendations:

  • Create strong, unique passwords: For each account, choose complex passwords that include a combination of capital and lowercase letters, numbers, and special characters. Also, consider using passphrases instead of passwords. Passphrases are easier to remember than complex passwords but are significantly harder to crack, providing enhanced security without the burden of memorization.
  • Implement multifactor authentication (MFA): Enhance your security by requiring verification methods in addition to your password, such as a fingerprint or a one-time code.

Understanding the most common security risks and incorporating the right security strategies will help secure your business IT against both external and internal threats.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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3 Ways Nonprofits Can Strengthen Their Cybersecurity in 2025

To stay protected, nonprofits must adopt zero-trust models, use artificial intelligence to detect vulnerabilities and run threat modeling.

Nonprofits are attractive targets for cybercrime because of the sensitive nature of data they manage. These organizations also have tight budgets and may lack a full-time cybersecurity chief on staff, which only increases their vulnerability to attacks. And with the average global cost of a data breach costing nearly $5 million, according to a 2024 report by IBM, there’s even more reason for IT leaders to take proactive action.

Here are three ways that nonprofits can strengthen their cybersecurity in 2025.

1. Adopt A Zero-Trust Model for Enhanced Security Verification

Cyberattacks occur so frequently that IT leaders must assume their environments may have already been breached. This defensive posture of cyber resilience is key.

A zero-trust model cultivates this further by requiring that all users and devices be authenticated and continuously validated via tools such as identity and access management and multifactor authentication: Never trust, always verify.

“With data spread across multiple services, devices, applications and people, it’s not enough to slap a password onto something or set up a firewall,” writes Remy Champion, a senior manager on Okta’s Tech for Good team. “Nonprofit organizations need stronger protection, and zero trust can help.”

Zero trust is not a single solution. It’s a cybersecurity architecture that takes time to build and mature. Teams can work with an expert tech partner to track progress toward zero-trust maturity.

“Successful integration of zero-trust strategies requires a cultural shift at every level of your organization,” write CDW experts John Candillo and David Lund. This starts with identity and access management but extends to data governance, backup and recovery, and securing complex cloud infrastructures.

“When done effectively, zero trust can help leaders make more strategic investments in security and more naturally achieve regulatory compliance,” CDW experts write in a separate company blog.

2. Bolster Threat Detection Checks With AI

With the dizzying volume and velocity of daily cyberthreats, it is humanly impossible for IT teams to monitor all potential risks. CISOs need superhuman capabilities, which they can find in artificial intelligence.

AI tools can help nonprofits stay ahead of evolving cyberthreats by analyzing vast volumes of data in real time, all with minimal human intervention.

“In contrast to the traditional threat detection approach, the AI-based approach can detect threats earlier in the attack cycle,” SentinelOne notes in a company blog post. “One of the most interesting features of AI threat detection is that it can automate the entire process of detecting threats, alerting security teams, and preventing additional threats.”

Teams can also train AI models to proactively remediate potential risks and scan for unusual behavior patterns. The ability of AI and machine learning to evolve with threats is especially valuable to IT leaders as bad actors modify their attack strategies.

3. Test Out Defense Strategies With Threat Modeling

Threat modeling allows IT leaders to reverse-engineer a solution to an attack. It helps teams identify what a hack might look like and create a full response plan with steps to remediate.

“It’s a lot like a fire drill, but it’s a disaster recovery drill,” Nick Suda, security solution specialist at CDW, told BizTech.

“Just as drills prepare people for emergencies, threat modeling prepares businesses for cyberthreats by asking teams to devise fast response plans and defensive strategies,” Suda writes. “It’s also a way to simulate real-time stress levels and intensity so that employees know what to expect during an attack.”

The exercise starts with identifying the most essential assets worth protecting, such as devices, data and personnel. Next, identify attack vectors, including entry points and attack methods. Finally, create hypothetical scenarios that test the system’s defenses and the organization’s response plan. With this information, IT leaders can develop a cybersecurity playbook.

“Threat modeling is not a one-time activity; it is a regular exercise,” Suda writes. “IT leaders should run these drills routinely to get familiar and note any areas that need improvement.”

Contact our team of experts to learn more about developing a comprehensive cybersecurity training program for your business.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from BizTech SOURCE

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5 ways to improve email security

With email being the biggest business productivity tool out there, it’s no surprise that it’s also the main vehicle for cybercrime. Email phishing is the most common type of online exploitation, which grew by 173% in Q3 of 2023 compared to the previous quarter of the same year!

Google blocks about 100 million phishing emails every single day. That’s a huge number for just one platform. Most of us suffer from email overload, but it’s also the medium which feels safe and secure. There’s something about email that feels personal, it’s addressed to us and is now in our virtual – and physical – space. Which is probably why it’s such a successful tool for phishing.

Often we’re responding or taking action on an email in a rush. A quick email reply before lunch break, or rushing to a meeting. It’s those that catch us unawares. Various recent studies have looked into what causes the bulk of data breaches, and unfortunately, it’s us, users. Some say it’s about 88%, whereas others put the number closer to 95% of data breaches are caused by human error.

Here are five tactics and tools to help strengthen your organization’s IT security on the email front:

1. Employee education

Most of us are generally overwhelmed with emails. And often we respond in a rush, trusting that the email is from a reliable source, bearing honest information. Taking that for granted is exactly what cyber-criminals rely on. This is why an employee education and awareness program is absolutely crucial when it comes to internet security. Even the most savvy technology users get caught out, because criminals have one job, and that’s to catch us in a brief moment of unawareness or to make victims of the ignorant.

While it seems insignificant, it’s things like checking sender email addresses, opening attachments with caution, or checking links before, that could halt a data breach. Seemingly obvious, it’s those things that are at the heart of email phishing scams.

2. The wolf in CEO’s clothing

More and more, the Chief Executive of a company is targeted by hackers. Often, the CEO’s IT profile has access to all data systems, so it’s the most valuable access point. When executives are used for phishing, it’s known as ‘whaling’. Impersonating the CEO or top brass is also a brilliantly simple method to trick employees into providing information and access. Who’s going to say no to the CEO? Hackers will create a fake email account and request information from appropriate staff members.

Making employees aware of this sort of thing should form part of an education program, but it’s also a good idea to grant limited access to key systems. Creating silos of users who use a particular system is recommended, or allowing system access for a limited period. Allowing one profile (or more) complete access to all systems all the time is creating a massive platform for risk. Limited access protects the user and the organization. 

3. Cyber threat intelligence in cybersecurity

In cybersecurity, the evolution of algorithmic approaches and the integration of cyber threat intelligence have become essential in combating sophisticated hacker tactics. Modern algorithms now focus on core characteristics rather than just content, employing AI to identify impersonations in writing style and language. This is combined with pattern analysis to block malicious emails. Concurrently, cyber threat intelligence, which analyses the motives, targets, and methods of attackers, has become a crucial defense layer. 

As attackers use advanced methods like legitimate domain emails and clean IP addresses, it’s vital to have robust security systems that blend advanced algorithmic analysis with continuous threat intelligence, and human experts still play a huge role here, to effectively detect and counter hacker activities.

4. View email as just one piece of the security puzzle

While email is a useful tool to access an organization’s assets, it’s not the only one. But it’s important to ensure that all avenues are coordinated to block threats, from cloud applications, to websites accessed by employees. And technology systems are also only one aspect of cybersecurity. Much of an organization’s protection lies in ensuring staff is vigilant and educated. Email security should not be a silo, but rather it should be integrated into the bigger picture of the entire technology environment, which should be integrated into the company culture.

5. A multi-layered approach with emphasis on attachment scanning

In enhancing email security, a multi-layered approach is paramount, with a significant emphasis on the vigilant scanning of attachments. These attachments are often the carriers of malware and other cyber threats. Advanced scanning techniques are crucial, utilizing not only traditional malware signature detection but also heuristic analysis to identify new, unknown threats. This involves examining attachments in a controlled environment, or ‘sandboxing’, to detect any malicious behavior.

Additionally, this multi-layered strategy should integrate robust phishing detection, continuous cyber threat intelligence updates, and stringent access controls, ensuring a comprehensive defense against the diverse and evolving nature of email-based threats. 

Attackers excel in presenting an innocent front in a phishing email, and it requires not only smart systems in place, but human smarts at every level to keep a company’s data assets secure. Cybersecurity walks the fine line between maintaining efficiency and avoiding user frustration, while also keeping an organization’s key assets safe.

Contact our team of experts to learn more about developing a comprehensive cybersecurity training program for your business.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechRadar.org SOURCE

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Cybersecurity awareness month: the 4 biggest security mistakes to avoid

Cybersecurity Awareness Month has been celebrated in October since 2002. It’s a time for everyone, from everyday internet dwellers to private companies, to come together and work to raise awareness about the importance of cybersecurity in the world we live in.

Today I’ll take a look at the four biggest security mistakes that, even now, people still make, and explain why they’re so risky.

Mistake #1: reusing passwords across accounts

In a world where security breaches are a common occurrence, reusing passwords is one of the most dangerous digital habits to have.

Using the same password across multiple accounts means that a cybercriminal only needs that one password to access your entire digital life.

It’s hard to remember all of your login credentials, sure, especially if you have dozens of them – and when many sites force you to create a 14-digit combination of numbers, special characters, and capital letters.

Luckily, this is where password managers come into their own, and I consider them a vital addition to your online security toolkit.

Mistake #2: not updating software

This might seem like a relatively innocuous sin in the grand scheme of things. So you haven’t updated your copy of Windows since you installed it, or that copy of Acrobat Reader that sits quietly in the background until you need to view a PDF. What harm could that possibly do?

The answer is far more serious than you might think. As well as bug fixes, updates often contain security patches that block newly discovered vulnerabilities.

In fact, many hackers rely on people not updating their software, because that leaves them with an easy way to access your system and steal your data or install something malicious.

Getting through these updates can be a pain – especially if you’re unable to use your device for a little while – but keeping up with them is a no-brainer if you value your digital privacy.

Fake emails and phishing attacks are growing ever more sophisticated. Many of us are bombarded by emails claiming to be from delivery companies, banks, and even family and friends, all of them encouraging us to click on a link to verify delivery, check our bank statements, or send money to help with a broken down car.

Don’t click links in emails if it’s a message you’re not expecting or from an address you don’t recognize

At the risk of repeating what has been said many times in the past, please don’t click on links in emails if it’s one you’re not expecting, or it comes from an address you don’t recognize.

These links will send you to fake sites that exist solely to harvest your personal data and login details and, if you’re still making the mistake of using shared passwords, you might have just compromised all of your accounts.

Mistake #4: not using a VPN on public Wi-Fi

Wi-Fi is everywhere, in every shop, pub, bus, train, and office, inviting you to connect and browse the internet. But how do you know that the open Wi-Fi hotspot you’re connecting to is what it claims to be?

Sure, some of them have a confirmation page that reassures you you’re connecting to the real thing, but it’s shockingly easy to make a fake webpage. There’s also the simple truth that if a Wi-Fi point is completely open then you have no idea who might be connected to it, who might be trying to peek at your browsing habits or your messages to see what information you’re sharing.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechRadar.com SOURCE

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Why MFA isn’t foolproof: How to strengthen your security

Multifactor authentication (MFA) significantly enhances your business’s security, but it’s not invincible. Cybercriminals have found ways to exploit MFA’s weaknesses, and understanding these is essential for safeguarding your business. This article will guide you through common MFA hacks and provide preventive strategies.

How cybercriminals bypass MFA

Cybercriminals use a variety of techniques to compromise MFA systems.

MFA fatigue

MFA fatigue, also known as push bombing, occurs when cybercriminals flood users with numerous authentication requests, often through push notifications. Overwhelmed by the constant bombardment, users may accidentally or out of frustration approve one of the requests, unwittingly giving cybercriminals access. A notable example of this occurred in 2022 when cybercriminals targeted Uber’s external contractor, repeatedly sending MFA requests until access was granted.

Phishing

In a phishing attack, cybercriminals pose as legitimate entities such as banks or IT support, and send deceptive messages that prompt users to provide their MFA codes. These messages often contain a sense of urgency such as a warning of an account breach or a required security update to pressure users into acting without verifying the authenticity of the request. Once the cybercriminals have the MFA code, they can use it to bypass security systems and gain unauthorized access to accounts or sensitive data.

SIM swapping

Mobile devices are often used as a primary means of receiving MFA codes, making them a prime target for cybercriminals. In a SIM swapping attack, a cybercriminal convinces a mobile carrier to transfer a victim’s phone number to a new SIM card that they control. Once successful, the cybercriminal intercepts MFA codes sent via SMS, allowing unauthorized access to the victim’s accounts.

Strategies to prevent MFA attacks

To protect your organization from MFA hacks, follow these strategies:

Use risk-based authentication

Implement risk-based authentication that dynamically adjusts security requirements based on user behavior. For example, if a user logs in from an unusual location or unknown device, the system can automatically require additional verification. This adaptive approach helps prevent attacks by raising security standards when necessary.

Implement hardware-based MFA

Hardware security keys such as those that use Fast Identity Online (FIDO) protocols, provide stronger protection than software-based MFA. These physical devices generate unique authentication codes, making them much harder to intercept or duplicate. Consider using hardware-based MFA for highly sensitive applications to enhance your security posture.

Regularly review access rights

Grant users only the access they need. Regularly audit user permissions to ensure employees have access only to the data and systems necessary for their roles. This limits the potential damage a compromised account can cause, reducing the overall risk to your business.

Strengthen password reset processes

Password reset procedures can be a weak link in MFA systems. Make sure your reset processes require users to verify their identity through more than one channel. This additional layer of security can prevent cybercriminals from exploiting reset processes to gain unauthorized access.

Monitor high-value targets

Certain users, such as system administrators and legal or HR personnel, possess elevated privileges that make them attractive to attackers. Pay close attention to the MFA protections surrounding these accounts and implement the strictest security measures.

Stay ahead of emerging threats

Cybercriminals are constantly evolving their tactics. To ensure your systems remain resilient, keep a close eye on new attack methods and vulnerabilities, and proactively update your security measures to counter these threats.

Implementing these strategies can help you significantly bolster your company’s defenses against MFA attacks and safeguard valuable assets from unauthorized access.

Contact our team of experts to learn more about developing a comprehensive cybersecurity training program for your business.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

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