Outlook

Microsoft Outlook comes with a raft of features that make managing your busy schedule and boosting your productivity easier. If you find Outlook’s myriad capabilities a little overwhelming, don’t worry — these tips and tricks will have you using Outlook like a pro in no time.

Organize your inbox

Is your Outlook inbox getting a little too cluttered for your liking? Use the Clean Up feature to tidy up your inbox.

From your inbox, click the Home tab and choose from one of three Clean Up options:

  • Clean Up Conversation – reviews an email thread or a conversation and deletes redundant messages
  • Clean Up Folder – reviews conversations in a selected folder and deletes redundant messages
  • Clean Up Folder & Subfolders – reviews all messages in a selected folder and any subfolders, and deletes redundant messages in all of them

Ignore conversations

Besides redundant messages, group conversations that aren’t relevant to you can clutter up your inbox. The Ignore button helps you organize your inbox and focus on relevant emails.

To activate this feature, select a message, then click Home > Ignore > Ignore Conversation. You can also do this by opening a message in a new window and clicking Ignore under the Delete function. You can easily revert this action by going to the Deleted Items folder and clicking Ignore > Stop Ignoring Conversation.

Send links to files

This function is especially useful when you need to send large files to your coworkers or clients. You can send a link to the file instead of the file itself as well as set permissions to allow recipients to edit and collaborate on linked files in real time.

To do this, upload the file you wish to send to OneDrive. Then from the message box, click Attach File > Browse web locations > OneDrive.

Schedule a Teams meeting

Teams is Microsoft’s unified communication and collaboration platform, and it includes the Outlook add-in. This feature allows you to set up Teams meetings directly from Outlook. It also lets you view, accept, or join meetings in either app.

To schedule a Teams meeting on Outlook, follow these steps:

  1. Switch to the calendar view on Outlook. Click the New Teams Meeting tab.
  2. Add individual participants or entire contact groups to the Required or Optional fields.
  3. Type in the topic, start time, and end time of the meeting. There’s no need to add the dial-in phone numbers and conferencing IDs to the invite, as Outlook does this automatically for you.
  4. Create a message inviting the recipients to the meeting, then click Send.

Tag contacts

To get the attention of a specific person in a group email or meeting invite, use the @Mention function. This works particularly well for emails sent to multiple recipients or if you want to convey the urgency of your message.

In the body of your email or invite message, type the @ symbol followed by the name of the person you want to tag (e.g., @johndoe). Doing so will highlight the name in the message and automatically add it to the To line of your message.

You can also search for messages you’re tagged in by selecting Filter Email from the Home tab, and then clicking Mentioned.

These are just some of the things you can do to improve your Outlook experience. For more on how to get the most out of Outlook and other Microsoft products, drop us a line today.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

In April 2020, Microsoft launched Microsoft 365, the successor to its popular Office 365. But it’s not a mere name change. The tech giant is also introducing improvements to its productivity software that will enhance how your business deals with cyberthreats every day.

Name change

Microsoft has time and again shown that they are willing to make drastic changes to their products and services in the name of development. Their Windows 10 operating system (OS), for instance, is a far cry from its predecessor Windows 8. Microsoft made the jump from what they thought would be a revolutionary tile-based design in Windows 8 to a classic, ergonomically designed Windows 10.

The tech giant has once again made drastic changes, this time to their award-winning line of productivity apps Microsoft Office 365. O365, as it was lovingly referred to for nearly a decade, is now the sleeker, more powerful, Microsoft 365 Business.

Microsoft 365 Business is available to small- to mid-sized businesses (SMBs) on three different subscription plans: Business Basic, Business Standard, and Business Premium.

Available plans

MICROSOFT 365 BUSINESS BASIC

Microsoft 365 Business Basic comes with many standard features, including web and mobile app access, full email and calendaring tools, secure file storage, collaboration tools, and support. Rest easy knowing that you have a powerful enterprise-grade software for a fraction of the cost such as:

  • Web and mobile app versions of Office apps
  • Real-time coauthoring
  • Email hosting with 50 GB capacity
  • 1 TB of OneDrive storage
  • Automatic syncs regardless of work platform choice (between OneDrive and SharePoint).
  • Teleconferencing and unified communications via Microsoft Teams for up to 250 users
  • Automatic threat defense via Exchange Online Protection
  • A complete array of cybersecurity tools and protocols, such as automated password policy tools

MICROSOFT 365 BUSINESS STANDARD

With the Microsoft 365 Business Standard plan, you’ll get everything Business Basic offers plus:

  • Desktop versions of Office apps for up to five PCs or Macs per user
  • Easy and smart appointments management with Microsoft Bookings
  • Real-time mileage tracking and reporting with MileIQ

MICROSOFT 365 BUSINESS PREMIUM

Microsoft 365 Business Premium is the brand’s flagship plan, a great tool for businesses ready to take their operations to the next level. It comes with everything Business Standard offers plus:

  • Advanced security tools to protect from zero-day threats and ransomware, via Office 365 Advanced Threat Protection
  • Remote wiping tools for stolen or lost devices, via Selective Wipe from Intune
  • Restricted copying or saving options for unauthorized apps and locations
  • Complete control of company data, via Information Rights Management
  • Pre-breach threat resistance policy options, via Windows Defender Exploit Guard
  • Malware protection, via Windows Defender
  • Unlimited cloud archiving of emails, via Exchange Online Archiving
  • Setup wizards for Windows 10, iOS, and Android
  • Total security policy deployment — even for mobile apps — via Mobile Device Management from Intune

Microsoft 365 Business will change the way your staff powers your business. Contact us today to discuss how you can avail of a subscription.

If you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment

Published with consideration from TechAdvisory.org SOURCE

With the COVID-19 pandemic forcing employees to work from home, you and your staff can take advantage of Microsoft Teams to stay productive. Microsoft recently enhanced this already powerful tool’s capabilities, making it easier for more people to take advantage of its advanced features.

What is Microsoft Teams?

Microsoft Teams combines workplace chat, video conferencing, and file storage and collaboration. It also has extensions that integrate with third-party apps, even those not made by Microsoft. As a unified communication and collaboration platform, Teams is like combining Slack, Google Drive, and Zoom into a single app.

How do you get Microsoft Teams?

If you have an Office 365 license, then you can readily access Microsoft Teams. But that’s not the only way to access and take advantage of the platform.

Individual users can use their work or school email address to sign up through this link. You will automatically receive a license valid until January 2021. This license lets you take advantage of chat, screen sharing and recording, video meetings with up to 250 participants, and Live Events for up to 10,000 participants.

If you have a Gmail or Outlook email address, you can sign up for the freemium version by clicking on this link. This version supports chat as well as group and one-on-one audio or video calling. It also gives you 10 GB of team file storage and 2 GB of personal file storage.

The previous freemium version used to have various limits on users, but Microsoft opted to lift these restrictions on March 10. Another notable change is the inclusion of meetings requests, which Microsoft has committed to include in the freemium version in the future.

Microsoft also offers assistance to IT professionals looking to roll out Teams for their company. Microsoft offers a free Office 365 E1 for six months. All you have to do is to contact your Microsoft partner or sales representative.

If you work in the education sector , Microsoft recommends getting Office 365 A1, a free version specially created for educational institutions. This version is available for students, teachers, and administrative staff.

How does Microsoft Teams remain at peak performance during the crisis?

The sudden increase in remote workers is sure to put a lot of pressure on many platforms, but Microsoft Teams is more than prepared to handle the load. In particular, it is designed to anticipate problems on three core aspects:

  • Systems during a sudden surge in usage
  • Location during an area-specific event, such as a hurricane
  • People during an event that affects users, such as COVID-19

To address problems in these aspects, Microsoft implements what is called an Active/Active Design. This means that the system uses multiple instances in response to user request or input. These instances run in different datacenters, which means that an event that affects one cannot affect the others. This enables the system to isolate problems and resolve them without affecting performance.

Microsoft Teams offers a great opportunity for companies to remain productive in spite of the COVID-19 pandemic. If you want to get started or understand how you can take full advantage of its functionalities, just give us a call.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

There really is an app for almost everything — including one that cyber-criminals use to hack into businesses’ systems. Cyberattacks have become so advanced that they are now aided by an app, like this one that poses serious threats to Office 365 users. If you’re using Office 365, here’s what you need to know.

A phishing scam that harvests users’ credentials

The latest cyberattack on Microsoft Office 365 involves harvesting users’ credentials. Scammers use this previously unseen tactic by launching a phishing message to users, asking them to click on an embedded link. What makes this scam more insidious than traditional phishing scams is that the URL within the message links to a real Microsoft login page.

How does it work?

The phishing message resembles a legitimate SharePoint and OneDrive file-share that prompts users to click on it. Once they do, they are taken to an Office 365 login page where they will be asked to log in if they haven’t already.

After they’ve logged in, they’ll be prompted to grant permission to an app called “0365 Access.” Users who grant permission effectively give the app — and the hackers behind it — complete access to their Office 365 files, contacts, and inbox.

This technique can easily trick lots of users since the app that requests access is integrated with the Office 365 Add-ins feature. That means that Microsoft essentially generates the request for permission. No, Microsoft is not aiding hackers to breach systems. Rather, the scam is made possible by a feature that allows users to install apps that are not from the official Office Store.

Ways to protect your Office 365 account — and your business

Given their fairly advanced approach, these scammers could effortlessly prey on careless employees. There are ways to make sure that doesn’t happen.

  • Always check the email’s sender account before clicking on any link or granting apps access.
  • Implement a policy that prevents staff from downloading and installing apps that are not from the Office Store.
  • Regularly conduct security awareness training that covers essential cybersecurity topics. Educate employees on how to spot phishing scam red flags (e.g., unknown senders, grammatical and typographical errors, suspicious requests, and the like). Increase their knowledge about more sophisticated attacks and keep everyone informed about current and future cybersecurity risks.

Successful attacks could result in an unimaginable catastrophe to your company. For tips on how to spot this and other nefarious scams and how to plan thorough security practices, contact our experts today.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

Not every business owner who migrates to the cloud achieves great results. As much as the service is touted with words like “freedom,” “productivity,” and “collaboration,” realizing the full benefits of the cloud is not a given. So if you’re thinking about transitioning to the cloud, how can you ensure you optimize the technology for your business? Well, it all starts with your attitude before migration. Here are some mental shifts you should make before getting started.

Consider cloud value over costs
When considering the cloud, too many entrepreneurs get hung up on costs. Instead, as a business owner, think about how the cloud impacts your business and saves you money. You must look at the cloud as no different than any other investment you made to grow your organization.

To help you make the proper shift in thinking, ask your IT leaders just how the cloud will benefit your business. They’ll mention how the cloud will provide you value, such as easier team collaboration and the ability for anyone in your organization to work anytime, anywhere.

Think “strategy” before migration
Once you’ve considered the value the cloud provides, you’ll likely come up with goals you’ll want it to accomplish for your business. If you haven’t, do it now, before signing up for the service.

Let’s say you want to gain the productivity benefits of letting your staff work remotely without sacrificing cybersecurity. Therefore, prior to rolling out the cloud in your company, have the specific goal of increasing the use of vetted mobile devices among employees.
Clearly define your cloud goals beforehand, then work with your IT staff to come up with the nuts and bolts of the plan for accomplishing that goal. By having a plan instead of just winging it, you’ll have a better idea of what you want to achieve, have the ability to recognize when you’re getting off-track, and be more prepared to make adjustments in case things don’t go as expected.

Learn to love the quickly evolving nature of the cloud
Compared to other IT tech, the cloud is still relatively new and subject to rapid change. New updates, features, and enhancements are rolled out regularly, so if you want to get the most out of your cloud, it’s best to keep up. Of course, this is a scary idea for many business owners and IT managers alike as fast-paced flux can feel like instability and chaos.

Some cloud services make it easier than ever to keep up with changes. Let’s take Office 365, for example. Adding users and implementing new changes can take mere minutes. Yes, adapting can be frightening, but just remember that Microsoft and your IT managers are in your corner. If you still have some bad memories of long and frustration-filled transition periods after updating your legacy technology, rest assured that updates to cloud-based services nowadays often only require a small learning curve. Most new features are intuitive by nature, making adjustment to these changes painless and problem-free.

One of the best ways to assure your cloud updates go as smoothly as possible is to have a cloud enthusiast who’ll be up to date on the newest features and enhancements and can quickly tell you whether or not an update will benefit your business.

Moving to the cloud is pretty much an all-or-nothing business decision. If you adopt it, the cloud will become an integral part of your business, and you and all of your staff will interact with it on a daily basis. So be prepared for a big transition and a big payoff of higher productivity and connectivity for your entire company.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

Published with consideration from TechAdvisory.org SOURCE

Office 365, the cloud-based version of Office, is one of the most popular software suites used by small- to medium-sized businesses (SMBs) today. With an ever-increasing number of companies migrating to this solution, it’s not surprising that many others are considering making the move. However, there’s always a chance of migration failure. Learn how to avoid this by knowing the five most common ways that Office 365 migration can fail.

1. Slow internet connection speeds

To avoid this, ask an Office 365 provider to test your existing network connections to ensure that your internet connection can handle the migration and day-to-day operation of Office 365. If not, they should be able to offer you a more efficient solution.

Because Office 365 is primarily cloud-based, you are going to need a connection with a solid bandwidth. When migrating your files and system over to Office 365, you will likely need to consume a large quantity of bandwidth. This demand will often be enough to tax most small business lines, resulting in slower internet speeds all around during the process. Employees might struggle to do their jobs properly if they’re reliant on the internet, so it is recommended to do migrations during off hours.

Beyond this, Office 365 is most often delivered over an internet connection, rather than in-house servers. This means that the day-to-day demand for bandwidth will increase. If you are already noticing slow speeds and service interruptions before implementing Office 365, you will likely see these issues compounded after implementation.

2. Mailboxes and files are too big

While the business versions of Office 365 come with 100 GB of email storage and over 1 TB of file storage per user, getting your emails and files online could take a while, especially if you have users whose inboxes are approaching the storage limit.

As a general rule of thumb, larger files will cause the migration of files to take longer. If you don’t prepare for this, then you could see migration affecting work or even causing recurring issues of unavailable data when it’s needed.

To avoid this, encourage your staff to archive their email inboxes and either delete or remove emails with large attachments that aren’t necessary.

3. Uninformed users

The average Office 365 migration takes around one to three days, depending on the size of the business and the amount of data being carried over. If you start migration without informing users that some files and emails won’t be accessible during this period, or that some systems may not be working, you could end up with employees unable to do their jobs and creating resentment for the new platform.

Instead, inform your employees about how the migration will run and what they can expect during the process. Beyond this, you should run training sessions on how to use the new systems to ensure that everyone is briefed before they start to use them. This will increase the overall chance that the platform migration and subsequent use will be successful.

4. Older, less compatible software installed on systems

While many versions of Office 365 do come with subscriptions to the latest version of Microsoft Office, there’s built-in support for systems that are running slightly older versions of Office. If your business is using a version older than Office 2010 (e.g., Office 2003), you won’t be able to properly use Office 365.

Beyond this, you’ll also need to use the latest version of your internet browser. If you use Chrome or Firefox, this won’t be a problem. However, if you use Internet Explorer, you may run into issues, as Microsoft has already discontinued the program in favor of Microsoft Edge.

The good news about Office 365 is that actual systems requirements are low, so almost every business will be able to integrate it. We recommend that in order to be able to use all of Office 365’s features, ask your provider to ensure that your software and systems are compatible with it.

5. DIY migrations

On paper, migrating to Office 365 is a fairly simple and straightforward process. What many companies find when they do the migration themselves is that the process is much more difficult than expected. They come across unexpected issues that require an IT expert to solve.

In order to ensure a smooth migration, it’s a good idea to work with an IT provider like us. We can ensure that your systems are ready and the migration is smooth.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

 

Published with consideration from TechAdvisory.org SOURCE

It may seem as if Office 365 is merely Microsoft’s way of joining the online subscription bandwagon, but that’s not the case. O365 is Microsoft’s way of upgrading its ubiquitous Office suite by augmenting it with cloud features.

Office apps and the files you create with them are accessible wherever there’s an internet connection, but that is actually the bare minimum that O365 offers. If you go for either the Premium or Essentials bundle, you’ll gain access to communications and collaboration apps that you can use to increase your organization’s productivity. Here are some of the specific ways you can do this:

Build an engaging intranet using SharePoint

Unlike the internet, which is a megalithic network spanning the entire world, an intranet is basically a private network built for your employees’ exclusive use. It began as a repository for basic company information, then it evolved into a document management system, an HR portal (where staff can file leaves of absence), a platform for knowledge-sharing and discussion forums, and a social media platform where users are both consumers and pushers of company-centric content.

If you use Microsoft Word and Excel to create work files, SharePoint is the platform where your team can keep and share such files. Build forums that bolster collaboration, information libraries that help staff leverage collective knowledge, and message boards that inform and invite staff to engage with the goings-on inside the company.

Enjoy continuous collaboration with Teams

Microsoft brings collaborations up a notch with Teams, a tool that allows you to build shared workspaces. In a Teams workspace, each team member can share files as well as comment on and work on one another’s files. Imagine doing all of that via email — you’ll most likely weave a nightmarish tangle out of multiple threads and attachments.

Additionally, Teams has communications facilities such as web conferencing, group chat, and live online meetings. Since Teams can be used on desktops, laptops, and mobile devices, workers can share information and connect frontline staff such as factory machine operators and sales clerks.

Coordinate your efforts with Planner

If Teams is O365’s communications hub, then Planner is its Kanban board — a project workflow visualization tool that lets you categorize tasks according to their progress status. A physical Kanban board is limited by the size of sticky notes used, but with Planner, you can assign tasks to team members, attach relevant files to them, and discuss tasks without leaving the app.

Automate tasks with Flow

There are tasks that promote critical thinking, but there are also tasks that are tedious and repetitive. An example of such a task is preparing an income statement. This usually involves emailing a finalized income statement to your superiors and archiving it. Automating the archive step alone would significantly ease this workflow.

With Flow, you can easily create detailed workflows that accomplish tasks automatically once you fulfill certain triggers. You can also make different apps “talk” with one another (e.g., have new OneDrive files be copied to your Dropbox account), provided that integrations allow them to do so. Imagine not having to shift between so many apps anymore — this will save your staff plenty of time and mind-space to do more worthwhile tasks that add more value to your company.

Let your staff step up from being mere individual Office suite users to being members of synergistic teams! Contact us to learn more about how you can squeeze every drop of value from your Office 365 subscription.

To learn more about how to safeguard your business, or if you are looking for an expert to help you find the best solutions for your business talk to GCInfotech about a free technology assessment.

 

Published with consideration from TechAdvisory.org SOURCE