GCI Record All

Call Recording Solutions vary depending on customer requirements, average call volume, and required retention time of recordings. GCInfotech can accommodate several levels of call recording solutions.
• Removal of the current recording call limitation paired with a solution to move calls to a local NAS or other file storage location (for Inbound Queue Calls only).
• Software package that runs on the PBX to record all calls and move calls to a local NAS or other file storage location (for Inbound, Outbound, Queue, and non-Queue, but only for low volume phone systems). Optional CRM integration available
• Software and hardware solution to record all calls and store them on a separate server with zero impact on the PBX (for Inbound, Outbound, Queue, and no-Queue calls, any level of call volume is supported). Includes locally-based web application for configuration, custom filtering, and searching.

Call GCInfotech at (203) 327.5700 to see how we can implement a record all solution for your business.